Napleton Ford of Oak Lawn

Service good. The porters ARE TERRIBLE. IT TOOK OVER 35 minutes to get my car. NO ONE WAS AT THE CUSTOMER SERVICE DESK The porters ARE TERRIBLE. IT TOOK OVER 35 minutes to get my car. NO ONE WAS AT THE CUSTOMER SERVICE DESK More

Excellent tech service, partnered with a great service desk and advisor... Was so good ended up with a new car desk and advisor... Was so good ended up with a new car More

They were very nice to me and got me in and out. Gave me all of my options Gave me all of my options More

The counter man was very helpful and answered all my questions that I needed answered and made me feel comfortable being there questions that I needed answered and made me feel comfortable being there More

Awesome dealership. Fantastic service. I was in and out in less than 20 minutes for an oil change. Jimmy the manager was very nice and answered all my Questions. Fantastic service. I was in and out in less than 20 minutes for an oil change. Jimmy the manager was very nice and answered all my Questions. More

Amber at the service desk was a pleasure to work with waiting over 6 days to have a battery installed in my vehicle is totally unacceptable waiting over 6 days to have a battery installed in my vehicle is totally unacceptable More

The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out. More

Greeted well. Timely, trusted service. Not so welcoming in sales dept. Need info on body shop Timely, trusted service. Not so welcoming in sales dept. Need info on body shop More

We forgot our coupons at home, and they gave us the discount price anyway. We really appreciated that. discount price anyway. We really appreciated that. More