Napleton Ford of Oak Lawn

I've been going to the dealership for many years never have any issues there might go to dealership have any issues there might go to dealership More

Service was great and fast The people were very friendly and helpful. Yea Ford Yea and helpful. Yea Ford Yea More

Upon arrival was greeted. Easy to check in. Very clean and waiting room. We like the complete service. Easy to check in. Very clean and waiting room. We like the complete service. More

This dealership is great. The waiting area is very very comfortable.Everyone is friendly . I will always bring my car here for service The waiting area is very very comfortable.Everyone is friendly . I will always bring my car here for service More

Excellent service , from very knowledgeable staff. Kathy, Ken, Mark, Amber are outstanding. They have helped me several times. I bought a used car and had some issues as well as recalls. They made th Kathy, Ken, Mark, Amber are outstanding. They have helped me several times. I bought a used car and had some issues as well as recalls. They made this stress free. And also shoutout to Raymond a long-time mechanic at Hawk. He is fabulous as well. Also the love Polish cleaning crew who do an amazing job keeping this dealership sparkling always. And no, I am not related to anybody at Hawk Ford. I'm just a satisfied customer. Thank you everyone for doing a superb job. I really appreciate it🤗👍 More

I sent Adriel an online Inquiry. Below is our email exchange. I will let you decide. *************************************************************************** From Adriel t Below is our email exchange. I will let you decide. *************************************************************************** From Adriel to Me (the protective customer): Hello, This is Adriel from Hawk Ford, Unfortunately, this particular vehicle is not at out Dealership is at our sister's store location at Golf Mill Ford and for any questions please reach out to me at..... From Me (the prospective customer) to Adriel: Ok, understood. Can you tell me the asking price? From Adriel to Me (the protective customer): Like I'd said you would need to call them for availability and pricing... ******************************************************************* I may be wrong, but I understood his initial email to mean I could reach out to him with questions (that's sarcasm). Instead of offering another truck ($100k+) on his lot, he wasted the opportunity by sending an unprofessional response. More

Don provided great service, as always in the fast lane. I have been there twice within a week and a half, and on both occasions he was very professional and the team was efficient. I have been there twice within a week and a half, and on both occasions he was very professional and the team was efficient. More

It was a great experience. .Jimmy was very helpful..he even..hook my phone up were I could answer it thru my truck....hey.!!! Thanks Jimmy... .Jimmy was very helpful..he even..hook my phone up were I could answer it thru my truck....hey.!!! Thanks Jimmy... More

Great customer service, in and out for oil change. Was told an hour or two. Was done in 30 minutes Was told an hour or two. Was done in 30 minutes More

I was informed that my repairs would cost approximately 2000 and my bill is 4200 2000 and my bill is 4200 More