Napleton Ford of Oak Lawn
Oak Lawn, IL
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Customer Service was prompt and discussion direct. Service on my car was completed before they told me it would be. I have purchased 2 vehicles from this location and have all my maintenance work done Service on my car was completed before they told me it would be. I have purchased 2 vehicles from this location and have all my maintenance work done here. More
Customer service was outstanding they made buying this car, the most simplest and easiest decision ever car, the most simplest and easiest decision ever More
Not a fan of the car-buying process because of all of the cliche behaviors I’ve experienced in the past. None of that happened here. This was a transparent, efficient, and incredibly human experience. cliche behaviors I’ve experienced in the past. None of that happened here. This was a transparent, efficient, and incredibly human experience. More
In general the personnel were helpful and friendly, the accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibiliti accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibilities, after completing the service on their vehicle a complimentary vacuuming and washing of exterior of their vehicle would address their feelings of the day as being well spent.😇 More