Napleton Ford of Oak Lawn

Courteous and informative. Kept me updated on timing and what was happening and parts needed. Kept me updated on timing and what was happening and parts needed. More

Hawk ford is really on point i dropped my truck off at 630 and they were still closed but they got my keys and completed the service before I got off of work. Also while I was there they went ahead and s 630 and they were still closed but they got my keys and completed the service before I got off of work. Also while I was there they went ahead and scheduled my next visit. exelent job guys! More

Excellent service really appreciate thier service. Forget the guy name that help me with my battery. Forget the guy name that help me with my battery. More

Pete never let’s me down each time I bring my car in for service. As a senior citizen he makes sure any problem he sees that need to be taken care of he lets me know! He’s the best ! Thank you so much! He’s service. As a senior citizen he makes sure any problem he sees that need to be taken care of he lets me know! He’s the best ! Thank you so much! He’s a great asset to your team! My family members are please with him as well! Thank you Pete! Thank you Ouick Lane for excellent service! More

Ever since my appointment I’ve had a leak showing on my driveway. I’m busy so it’s a pain to find a time to bring it back and wait again. driveway. I’m busy so it’s a pain to find a time to bring it back and wait again. More

The service was great, fast, & efficient. Good customer service overall. Got me & in & out fast. Good customer service overall. Got me & in & out fast. More

Paul was real good and the mechanic were good no problem at all everyone was Professional at all everyone was Professional More

Service was excellent, had appointment truck was pulled in right away. Customer service was great! in right away. Customer service was great! More

My car has been in the shop for a whole month now and I get no updates I have to update my self on what going on with my vehicle and when I do call to get an update they always seem to be bothered by me ca get no updates I have to update my self on what going on with my vehicle and when I do call to get an update they always seem to be bothered by me calling and asking about the status of my vehicle . More

Happy with the service done for the recall and service person, Paul was very nice. However the rest of the people working there made it an odd experience. I would prefer to visit another facility for my n person, Paul was very nice. However the rest of the people working there made it an odd experience. I would prefer to visit another facility for my next due service. More