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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.3
3,046 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,046 reviews

March 28, 2022

Twice I brought my car in I picked it up and the service engine light came on. The first time I was having the works done the next day service engine comes. Took it back there and was told they didn't have More

by D.SCIALABBA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Pitlock
March 25, 2022

Very friendly everytime I go I ask for rich he always answers all of my questions. More

by madtv78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, Richard Pitlock, Amber Straubing
March 25, 2022

Service was very good and the workers were very friendly and helpful with my concerns with my car More

by Margerylv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
March 25, 2022

If you are ever in the market for a car consider seeing Horacio and the good folks over at Hawk Ford in Oak Lawn. I just took delivery of a Ford Bronco Sport and Horacio made the whole process, from orderi More

by Jeremy Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horacio De La Vega
March 24, 2022

Best Ford dealer out there. Friendly stuff all the way including service and parts department. More

by KUBA.MAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
March 24, 2022

Very fast and friendly service! They made sure me and my vehicle were taken care of quickly! More

by BLINKY3377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck, Pete Abramowicz
March 24, 2022

Great service! Wonderful customer service. Experienced Fast and efficient service. Pete will take very accommodating with my schedule. More

by Dhill102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Jimmy Marinez
March 24, 2022

Employees that represent this business are well trained in customer service and are in route step with management's vision on what they want the business to say about how to treat and value customer. More

by Norman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
March 23, 2022

Pete was friendly, knowledgeable, thorough and honored my price match (without me having to jump any hoops,) plus he also explained the Ford pass and how I can take advantage of the points. More

by Ochoa_ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
March 23, 2022

Kathy the service lady took good care of me, got me in and out. Everyone was courteous More

by Phelloneice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
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