Napleton Ford of Oak Lawn
Oak Lawn, IL
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Brought my truck in for a tailgate latch recall and a works package The oil change was performed but I was informed the parts to fix the tailgate were back ordered it would have been nice to know this works package The oil change was performed but I was informed the parts to fix the tailgate were back ordered it would have been nice to know this in advance as I would have just waited for the oil change instead of getting picked up More
While initially concerned about the price of the repairs needed, i was happy with the outcome. I have a 2017 Ford Edge that has only been serviced by Hawk Ford. Thank you Paul for your service. needed, i was happy with the outcome. I have a 2017 Ford Edge that has only been serviced by Hawk Ford. Thank you Paul for your service. More
I had an appointment for Tuesday morning I brought my car in Monday at 430 to drop it off so they can work on it Tuesday morning I got a call Monday at 6 o’clock saying my car will be ready It’s 630 if I wan in Monday at 430 to drop it off so they can work on it Tuesday morning I got a call Monday at 6 o’clock saying my car will be ready It’s 630 if I wanted to pick it up Monday night I was very happy it got done in one day More
Tony Garcia was our salesperson today. Very personable, helpful, and informative. He was very communicative, and made the whole process smooth and pleasant. We are very pleased with our pu Very personable, helpful, and informative. He was very communicative, and made the whole process smooth and pleasant. We are very pleased with our purchase and Hawk Auto! More
With each service that I have at at Hawk Ford, they have always treated myself and other customers with the utmost respect and excellent customer service. always treated myself and other customers with the utmost respect and excellent customer service. More
They are very courteous. I have a good understanding of everything by the time they’re finish servicing my vehicle. I appreciate their knowledge and time. Thank you. I have a good understanding of everything by the time they’re finish servicing my vehicle. I appreciate their knowledge and time. Thank you. More