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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,046 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,046 reviews
April 22, 2022
Hawk ford is an really good place to go have ur car service they interact with the customers letting u no know about ur vehicles customer service are really awesome didn't wait a long time for my service they interact with the customers letting u no know about ur vehicles customer service are really awesome didn't wait a long time for my vehicle they are very courteous . More
by COFFEE613106
Verified CustomerEmployees Worked With
Richard Pitlock, Jimmy Marinez
April 21, 2022
I would’ve rather talked to the actual mechanic who diagnosed my car vs the guy handling the customers at the front desk. I paid $170 for a diagnostic test that I was told would be $150 when I called f diagnosed my car vs the guy handling the customers at the front desk. I paid $170 for a diagnostic test that I was told would be $150 when I called for me not to even be able to talk to the mechanic who checked it out. I tried asking the front desk associate who gave me my papers about what was wrong but it felt As if he was just trying to get me to spend more money and he was dismissive. I ended up having to ask the guy who pulled my car around to ask a mechanic what specific part I needed because I didn’t know what it was. $170 just to get a sheet of paper and not be able to speak with a mechanic. Super bad business! More
by tyiamcreynolds
Employees Worked With
Dave Brearley
April 20, 2022
The service at the Quick Lube department is always clean, helpful and efficient. It is the only place I have service the engine of my truck. helpful and efficient. It is the only place I have service the engine of my truck. More
by MOLANDER
Employees Worked With
Bert Abdullah, Jimmy Marinez
April 20, 2022
The dealership provided fast, thorough, efficient, and caring service. They were prompt, approachable and willing to provide information about my problem. caring service. They were prompt, approachable and willing to provide information about my problem. More
by Oliviaboyd83
Employees Worked With
Richard Pitlock
April 20, 2022
Kathy was the Service person I talked to. She went out of her way to help & get the car back to me right away. She was friendly & seemed genuinely glad to help. She went out of her way to help & get the car back to me right away. She was friendly & seemed genuinely glad to help. More
by macurtis1015
Employees Worked With
Kathy 5 star, James Benck
