Napleton Ford of Oak Lawn

The customer service , and attention to detail is above and beyond any previous dealer experience i hav had in the past as a ford owner. I will be a customer in future business gladly. and beyond any previous dealer experience i hav had in the past as a ford owner. I will be a customer in future business gladly. More

I cant complain car is running well the price was steep but Im just glad that its fixed but Im just glad that its fixed More

I have been servicing my car at with Hawk Ford for 30 years. I have never been disappointed. The QuickLane service is great. The employees are fantastic! Thank You Hawk Ford! My family and friends come a years. I have never been disappointed. The QuickLane service is great. The employees are fantastic! Thank You Hawk Ford! My family and friends come as well based on my experience. Keep up the good work! More

Tony Garcia just sold us our third Ford car. He was a great salesman who did not pressure us, just gave us the facts which we really appreciated! It has been a pleasure working with him and his He was a great salesman who did not pressure us, just gave us the facts which we really appreciated! It has been a pleasure working with him and his sales manager Mike. More

There was no bs going on there, went to see a car, they had it on the lot. Test drove it and ask for them to get rid of the smoke smell. Came back two days later and bought it. Management wasn’t so nice t had it on the lot. Test drove it and ask for them to get rid of the smoke smell. Came back two days later and bought it. Management wasn’t so nice to myself and my daughter but the salesman Fay as great! More

Professional, courteous, and polite . I was promptly taken care of..the staff is helpful and friendly. I was promptly taken care of..the staff is helpful and friendly. More

Overall just upset with the visit. I took the day off from work to bring my vehicle in for a transmission check however I was unaware that I had to leave my vehicle for a few days beca I took the day off from work to bring my vehicle in for a transmission check however I was unaware that I had to leave my vehicle for a few days because they were backed up and behind as he said so when I asked if I would have a loaner vehicle he then told me he couldn’t provide any because they didn’t have any vehicles left and then I had to take it upon myself and go to enterprise and get my own vehicle so technically they were trying to leave me for a few days without a vehicle. I had an appointment made particularly for transmission and ended waiting 2-3 hours just to inspect a knocking noise under driver side. They want helpful at all or trying to see if we can figure something out with how I can go about the transmission work . More

Check in and check out smoothly. Estimated work time on car was shorter than expected. All the representatives treated me with respect. Estimated work time on car was shorter than expected. All the representatives treated me with respect. More

I have purchased six vehicles from hawk ford over the years, wonderful dealership and wonderful service and people like joe vendetti and Amber make the car experience beautiful. years, wonderful dealership and wonderful service and people like joe vendetti and Amber make the car experience beautiful. More

Very nice. Extremely helpful. I am very happy I came in today. I would recommend. Extremely helpful. I am very happy I came in today. I would recommend. More