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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.2
3,047 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,047 reviews

May 03, 2022

Appointment was on time, and service was completed in a timely manner. Those make for a happy customer. More

by MEOWMEOW2233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Nick Ristich
May 03, 2022

Service dept worked very well with me. They informed me of everything I will need very quickly. Really a nice crew to work with. I will be back for many years to come. More

by Sedivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
May 03, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

May 03, 2022

great customer service, very respectful,answers all my questions always fast service overall great place to go to More

by monseymemin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Chavez
May 03, 2022

This ford dealer is the one and only dealer that i trust working on my car! More

by Estrellarge95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock, Donny Womble
May 03, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

May 03, 2022

Service was fast and professional. I would recommend Hawk Ford to my family and friends. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Womble
May 02, 2022

This dealership is always professional, fast and shows great customer service when I bring my vehicle in. More

by reneeyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 02, 2022

Great service will definitely continue bringing my vehicles to Hawk Ford for service or oil changes More

by America1st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz, Jimmy Marinez
May 02, 2022

The employees at this dealership are always helpful whenever I visit. Members of the service team have taken time to explain how some auto parts work and why some services may be needed. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock, Pete Abramowicz, Amber Straubing
May 02, 2022

The service sticker on my window was wrong bad date and mileage off by 20,0000 miles. Left the interior with dirty fingerprints on left pillar which still does not look repaired. Then I waited over 15 minu More

by John N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Stassin
May 02, 2022

Bad service and very bad on answering the costumer calls , my car it’s on the service shop and I call and call and no body knows nothing about my car, and no one gives a answer More

by LOPSAL1
Customer Service
Recommend Dealer
No
Employees Worked With
Amber Straubing
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