Napleton Ford of Oak Lawn

Good service, only complaint was for a simple oil change the wait and it took an hour even with an appointment. Other than that everyone was nice and helpful. the wait and it took an hour even with an appointment. Other than that everyone was nice and helpful. More

Service department is excellent at quick diagnostics and fast repair. Also good communication on progress of repair and explanation of work detail needed. fast repair. Also good communication on progress of repair and explanation of work detail needed. More

This is my 2nd bad experience. I should have wrote about the 1st time my car was left all day without the work being completed or even diagnosed. I will never go back. I should have wrote about the 1st time my car was left all day without the work being completed or even diagnosed. I will never go back. More

Our sales rep Ali Huseen was very helpful. He was very knowledgeable about the car and the accessories. Any questions I had he had an answer. I went to another Ford location but returned back He was very knowledgeable about the car and the accessories. Any questions I had he had an answer. I went to another Ford location but returned back to Hawkford because of Ali helpfulness. More

Very fast and good job and helpful I would tell people about my experiences and goodservice. about my experiences and goodservice. More

Mr. Paul was a great help to me on assistance me getting my f150 truck fixed. my f150 truck fixed. More

Kept me informed. Went over throughly work that needed to be completed. Friendly positive attitude. Very happy with service received. Went over throughly work that needed to be completed. Friendly positive attitude. Very happy with service received. More

Great service. Helped me in the morning before the cashier was officially checked in. A Helped me in the morning before the cashier was officially checked in. A More

I took my car to Ford to be repaired they didn’t waste no time they fix the problem and I’m driving my car and I’m going out of town this weekend thank you Hawk ford time they fix the problem and I’m driving my car and I’m going out of town this weekend thank you Hawk ford More