Napleton Ford of Oak Lawn

Very friendly and efficient staff. Quick and professional service. Comfortable seating in waiting room. Thanks Quick and professional service. Comfortable seating in waiting room. Thanks More

My customer service rep was very patient and understanding. She went above and beyond to make sure the issue and repairs were resolved promptly. understanding. She went above and beyond to make sure the issue and repairs were resolved promptly. More

They’re very fast, efficient, kind and they try their best to guarantee satisfaction. This is my opinion best to guarantee satisfaction. This is my opinion More

Professional, polite and fast service l. Everyone was very nice. Waiting area was comfortable and clean Everyone was very nice. Waiting area was comfortable and clean More

Friendly personal, salesman was knowledgeable about all my questions, place is clean that wasn’t my first time there, but definitely I will recommend my questions, place is clean that wasn’t my first time there, but definitely I will recommend More

I got an oil change and tires rotated. I was unhappy because the tech stripped one lug on my front wheel. They were going to repair it but they did not have the lug in stocks. They told me I was unhappy because the tech stripped one lug on my front wheel. They were going to repair it but they did not have the lug in stocks. They told me they ordered the lug. Until they replace the lug at no cost I will not be satisfied. More

Wow, that you soo much Nick Ristich! ! The best and he guarantee you get approved, couldn’t have don’t it without you!! ! The best and he guarantee you get approved, couldn’t have don’t it without you!! More

Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all with information. Would not recommend this place to anyone at all More

Very clean, friendly, explains approximately how long it takes to finish and gives recommendations for future maintenance. takes to finish and gives recommendations for future maintenance. More

I Got a transmission flush then they forgot to put transmission fluid back into my car. I left quick lane not knowing as I was driving, my car had problems shifting into gear and the check engine ligh transmission fluid back into my car. I left quick lane not knowing as I was driving, my car had problems shifting into gear and the check engine light turned on. Had to go back to quick lane the next day again and tell them what happened. And they tried to tell me that it couldn’t be from anything they did the day before. Well when I took my car here first nothing was wrong with it until you guys did things to my car. After they took a look at their work they did the day before, they told me that my transmission fluid was “slightly low”. That is just unacceptable especially when they are the ones that suggested I should get it flushed in the first place! All I wanted to do is get oil change with the works package and wiper blades. More