
Napleton Ford of Oak Lawn
Oak Lawn, IL
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The service was horrific , the adviser never answered the phone and never returned my messages, my work truck set in the shop for over a week and was never worked on , after speaking with a manger , I was ab phone and never returned my messages, my work truck set in the shop for over a week and was never worked on , after speaking with a manger , I was able to get the truck out the shop until the parts that was on order came in, I never got a call when the parts came and after many unsuccessful attempts to contact someone about getting the service complete , I took my truck to another repair shop where I got my vehicle service in a timely and professional manner More
They did not do the work. Had to bring the car back multiple times and had a hard time getting someone to get back to me about the work. Had to bring the car back multiple times and had a hard time getting someone to get back to me about the work. More