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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.0
3,050 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,050 reviews

June 10, 2022

Great Customer Service and non pressure service suggestions if other issues found with your vehicle. More

by TWINS2LOVE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Venditti, Richard Pitlock, Pete Abramowicz, Amber Straubing
June 09, 2022

Courteous, thorough. Everyone explained what they were going to do and also what needed to be done on my car to keep it running safely. Thanks More

by JOLAGATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
June 09, 2022

Very slow for an oil change have a maintenance program could not figure our filters and blades included with program More

by P_winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Brearley
Jun 10, 2022 -

P_winter responded

Very slow for an oil change I have a maintenance program which includes filters and blades was not able to figure out they were included, will go to a different ford dealer next time

June 08, 2022

To me you are a Community auto dealership and your help is geared toward helping people and it turns out that it’s a blessing for her for everybody you guys are not only experience but what you do would yo More

by Cwfbuckner5@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are close toeachother theyareatean, Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
June 08, 2022

The staff was very kind, professional, & proficient in their service. They finished my vehicle when they said they would and were patient with all of my questions More

by AUDREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre drove me home, Jimmy Marinez
June 08, 2022

Antony Gandara, es muy amigable hace buen trabajo recomendable porque ayuda en la venta y da buenos precios More

by Manuel-mota93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velázquez es agradable realmente hace buen trabajo y te aconseja que coche sale mejor, Anthony Gandara, Luis Velazquez
June 08, 2022

Hi Anthony Gandara da muy buen servicio y una excelente atención, pero sobre todo muy amable. More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gandara, Luis Velazquez
June 06, 2022

My service advisor was excellent. He was fast, responsive, professional, very helpful and on a busy day. More

by kerturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
June 05, 2022

Took unfair advantage of my situation and drastically overcharged for a "temporary " repair. Invoice incomplete, showing no detailed information about how you calculated the total. No safety inspection More

by haroldendsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Abramowicz, Amber Straubing
Jun 05, 2022 -

haroldendsley responded

NEVERMORE!

June 05, 2022

Always runs smoothly and efficiently, keeps customers up to date on ongoing repairs, doesn’t look to gouge customers with unnecessary repairs More

by sharky10616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck, Richard Pitlock
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