Napleton Ford of Oak Lawn

Efficient process with high quality service. Extremely stratified with the professionalism and attention to detail. Extremely stratified with the professionalism and attention to detail. More

Service was slow but good everyone was friendly and curtious(sic) .I know you had to order my part but my 9:40 appointment was ignored curtious(sic) .I know you had to order my part but my 9:40 appointment was ignored More

They are respectful, Friendly, courteous, and informative . They are prompt and on time with appointments . . They are prompt and on time with appointments . More

I love coming to Hawk Ford. They are quick and kind and very caring. They are willing to take the time to explain and help out where they can. They are quick and kind and very caring. They are willing to take the time to explain and help out where they can. More

I drive out of my way to come to this Ford for service for one reason. TRUST. Amber - the service writer and Peter (the Tech who worked on my car) - went above and beyond to keep me informed on the proces for one reason. TRUST. Amber - the service writer and Peter (the Tech who worked on my car) - went above and beyond to keep me informed on the process, explaining literally everything until I fully understood and of course returned my car back driving better than it was before. I won’t go anywhere else as long as those 2 are working there. More

Easy to schedule on app, but got wrong date texted as reminder wo had to call to confirm. Amber is always great at desk in service center. I had brought my car for 3 services and I had to bring car back reminder wo had to call to confirm. Amber is always great at desk in service center. I had brought my car for 3 services and I had to bring car back because the tech forgot to plug something back in. The team was able to accommodate to day which I was available. More

Great Customer Service and non pressure service suggestions if other issues found with your vehicle. suggestions if other issues found with your vehicle. More

Courteous, thorough. Everyone explained what they were going to do and also what needed to be done on my car to keep it running safely. Thanks Everyone explained what they were going to do and also what needed to be done on my car to keep it running safely. Thanks More

To me you are a Community auto dealership and your help is geared toward helping people and it turns out that it’s a blessing for her for everybody you guys are not only experience but what you do would yo is geared toward helping people and it turns out that it’s a blessing for her for everybody you guys are not only experience but what you do would you do a great job and repair peoples cars when I left out of here my car drove better than it had ever driven so I am I coming to you because you guys are just what I call Ordinary. people that I’ve been trained to help people you be surprised how many big companies are so big that they don’t like their customer service falls apart because I forget if they don’t open the door if they don’t help people out they lose good customers I’m very happy that I shop at home for have a good day and may God bless your help you guys get along very well today or you can tell it’s almost like a family again thank you my car oh Betsy we just rode down the road and I got safely home and that’s what it’s all about having faith and trust in people they provide good service so much a great future for Hall Ford More