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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.0
3,050 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,050 reviews

June 18, 2022

Oil change and alignment was quick. Jimmy was great and informative. I received a few texts letting me know how the service was going. I was also given a military discount which was not More

by Sancho15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
June 18, 2022

Great service and customer service! I will be back for my next service. Thank you More

by djluvtpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
June 17, 2022

Having visited for routine maintenance on my 2014 E-350, I was advise of the service procedures due to maintain adherence to the recommended maintenance schedule for my vehicle. Additional items were iden More

by KA9LPJ
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
June 17, 2022

On June 16th when i went to Hawk Ford everyone was very friendly and helpful . More

by JUSTCHILL2561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
June 16, 2022

Service was completed very quick. The service reps kept me informed all the way. Will repeat. More

by Joek54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
June 16, 2022

Everything was accurate and on time. Staff was very great. Amber was very great with communicating and getting things done More

by ttyus0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
June 15, 2022

The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professi More

by JOHNSON.VALERIE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gorokhovsky, Don Boros, Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Jerry Triplett (JT) , Joe Storti, Jimmy Marinez
June 14, 2022

Every person was friendly, courteous & professional. They gave me my car’s diagnosis in a timely fashion with a clear description of the needed repairs & estimated cost. Thank you! More

by PALOSBJ
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
June 14, 2022

Amber and the team were amazing I was kept a breathe on the progress of my car More

by mechelle.henry88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
June 14, 2022

Went in front oil change and tire rotation through the quick service. They definitely were pretty quick I was only there for about 25 minutes More

by Elvira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic, Jimmy Marinez
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