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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,046 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,046 reviews
June 21, 2022
Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of state children and grand children. A complete waste of 40K More
by skorpalsr
Verified CustomerEmployees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
June 20, 2022
Friendly staff, good service. Don’t feel like being taken advantage of. We have a ford dealership right down the street from our house but we have had good service with Hawk so th Don’t feel like being taken advantage of. We have a ford dealership right down the street from our house but we have had good service with Hawk so that is why we come back to the city to have our car serviced More
by ssrvidek3
Employees Worked With
Pete Abramowicz
June 18, 2022
The staff was very professional and friendly. I have bought many cars from Hawk Ford of Oak Lawn and have always used their service department. I have bought many cars from Hawk Ford of Oak Lawn and have always used their service department. More
by ChrisCallahan
Employees Worked With
James Benck
June 18, 2022
Oil change and alignment was quick. Jimmy was great and informative. I received a few texts letting me know how the service was going. I was also given a military discount which was not Jimmy was great and informative. I received a few texts letting me know how the service was going. I was also given a military discount which was not necessary but was very kind of Jimmy. I’ll be back. More
by Sancho15
Employees Worked With
Jimmy Marinez
June 17, 2022
Having visited for routine maintenance on my 2014 E-350, I was advise of the service procedures due to maintain adherence to the recommended maintenance schedule for my vehicle. Additional items were iden I was advise of the service procedures due to maintain adherence to the recommended maintenance schedule for my vehicle. Additional items were identified which need attention, and I was advised as to my options in resolving them. The staff was efficient and courteous throughout my visit. More
by KA9LPJ
Employees Worked With
Jimmy Marinez
