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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.0
3,050 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,050 reviews

June 24, 2022

They always take such good care of me. I went to the location on Western and they treated me horrible. Been coming to Oaklawn and they always are so professional and friendly. I will never More

by Dwnbaby20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock, Pete Abramowicz
June 24, 2022

They are always honest and clear about the work they will be doing. The team is very professional overall and I wouldn’t take my explorer to any other place. More

by C_ROD2524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul …service., Pete Abramowicz, Amber Straubing
June 24, 2022

Great people great service understanding of others situations easy to find location just an all around great dealership great people More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
Jun 28, 2022 -

Bob responded

GREAT PEOPLE GREAT SERVICE AND JUST AN ALL AROUND TEAM OF UNDERSTANDING PEOPLE AM MUST GIVE AMBER S. TWO THUMBS UP 👍👍FOR WONDERFUL SERVICE SHE PRESENTED THE DAY I STOPPED IN AND THE I RETURNED TO PICK UP MY VEHICLE THANK YOU AGAIN AMBER S.

June 22, 2022

Everyone is so helpful! !!! Positive attitude and professional service!!! Made appointment and was in and out within an hour !!! More

by hdmc1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
June 21, 2022

Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of More

by skorpalsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
Jun 21, 2022 -

skorpalsr responded

You should have available parts for what you are selling

June 21, 2022

Great customer service. Figured out the problem I had with my AC. I definitely prefer oak lawn over any location. More

by CECILYTVIZ2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck
June 21, 2022

The staff was fast, friendly and courteous. They serviced my vehicle at the exact time of appointment. More

by STERNFAN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
June 20, 2022

Friendly staff, good service. Don’t feel like being taken advantage of. We have a ford dealership right down the street from our house but we have had good service with Hawk so th More

by ssrvidek3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
June 19, 2022

Friendly informative helpful body shop did a wonderful job on my vehicle & would recommend hawk to my friends & family More

by Dave Levens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
June 18, 2022

The staff was very professional and friendly. I have bought many cars from Hawk Ford of Oak Lawn and have always used their service department. More

by ChrisCallahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
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