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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.2
3,047 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,047 reviews

June 22, 2022

Everyone is so helpful! !!! Positive attitude and professional service!!! Made appointment and was in and out within an hour !!! More

by hdmc1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
June 21, 2022

Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of More

by skorpalsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
Jun 21, 2022 -

skorpalsr responded

You should have available parts for what you are selling

June 21, 2022

Great customer service. Figured out the problem I had with my AC. I definitely prefer oak lawn over any location. More

by CECILYTVIZ2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck
June 21, 2022

The staff was fast, friendly and courteous. They serviced my vehicle at the exact time of appointment. More

by STERNFAN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
June 20, 2022

Friendly staff, good service. Don’t feel like being taken advantage of. We have a ford dealership right down the street from our house but we have had good service with Hawk so th More

by ssrvidek3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
June 19, 2022

Friendly informative helpful body shop did a wonderful job on my vehicle & would recommend hawk to my friends & family More

by Dave Levens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
June 18, 2022

The staff was very professional and friendly. I have bought many cars from Hawk Ford of Oak Lawn and have always used their service department. More

by ChrisCallahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
June 18, 2022

Oil change and alignment was quick. Jimmy was great and informative. I received a few texts letting me know how the service was going. I was also given a military discount which was not More

by Sancho15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
June 18, 2022

Great service and customer service! I will be back for my next service. Thank you More

by djluvtpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
June 17, 2022

Having visited for routine maintenance on my 2014 E-350, I was advise of the service procedures due to maintain adherence to the recommended maintenance schedule for my vehicle. Additional items were iden More

by KA9LPJ
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
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