Napleton Ford of Oak Lawn

It had been a long time since I had experienced such great customer service. The moment I walked in and no one was around, Sal, a mechanic instantly saw me waiting and assisted me. Amber was also very a great customer service. The moment I walked in and no one was around, Sal, a mechanic instantly saw me waiting and assisted me. Amber was also very attentive, naturally relaxed and her positive demeanor was natural but very visible. Thanks for the great service Amber and Sal! My vehicle is running great again! More

I had an issue with hawk ford not excepting my extended warranty car shield and the price of a Diagnostic was completely ridiculous so I’m taking my business elsewhere warranty car shield and the price of a Diagnostic was completely ridiculous so I’m taking my business elsewhere More

Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to is thorough. My favorite place I’ve gone to More

Very poor communication from the service dept. Called 3 times to inquire anout my vehicle and no call back. Called 3 times to inquire anout my vehicle and no call back. More

I had my car towed in and it was fixed the same day. Very knowledgeable! Very knowledgeable! More

The service was as always professional and courteous and on time very satisfied thank you on time very satisfied thank you More

I made a 8 o’clock appointment do you know I didn’t get out of that place until 630 I had to wait almost an hour for them to bring my car around and you want me to give you a good rating how can I out of that place until 630 I had to wait almost an hour for them to bring my car around and you want me to give you a good rating how can I More

Rich was very pleasant and easy to work with. Only issue was the high labor charge Only issue was the high labor charge More

They always take such good care of me. I went to the location on Western and they treated me horrible. Been coming to Oaklawn and they always are so professional and friendly. I will never I went to the location on Western and they treated me horrible. Been coming to Oaklawn and they always are so professional and friendly. I will never go anywhere else. More