Napleton Ford of Oak Lawn

Fantastic! Don got me in right away. Told me exactly what my vehicle needed. The completion time was far less than expected. He also beat everyone’s pricing for Don got me in right away. Told me exactly what my vehicle needed. The completion time was far less than expected. He also beat everyone’s pricing for the repairs I needed . Thank you! Great Job! More

Thanks so much to my service advisor amber ! !she was a huge help! She was very nice and knowledgeable !she was a huge help! She was very nice and knowledgeable More

They took me in at the time of my appointments serviced my car I was in and out of there under 20 minutes can't beat it my car I was in and out of there under 20 minutes can't beat it More

Always great service from Hawk Ford. They always keep me up to date on my repair and time it will take. They always keep me up to date on my repair and time it will take. More

I was told if you have nothing good to say, say nothing. I was charged $170.00 for an inspection checked items that was not requested came up with a $2400.00 diagnostic will not recommend Hawk Ford. I was charged $170.00 for an inspection checked items that was not requested came up with a $2400.00 diagnostic will not recommend Hawk Ford. More

Vanity Walsh was very professional and friendly made the entire car buying experience very painless. I would recommend her highly without reservation. entire car buying experience very painless. I would recommend her highly without reservation. More

I scheduled an appointment and brought my vehicle in and the service men are very helpful with walking you through what your best choices are for servicing your vehicle. Waited about 30-40 minutes and then the service men are very helpful with walking you through what your best choices are for servicing your vehicle. Waited about 30-40 minutes and then my problems were resolved. Great customer service in the service department. More

Connor was fantastic. He suggested he could pick me up from the train and bring me to the dealership to pick up my car. Huge help! Great guy! He suggested he could pick me up from the train and bring me to the dealership to pick up my car. Huge help! Great guy! More

It had been a long time since I had experienced such great customer service. The moment I walked in and no one was around, Sal, a mechanic instantly saw me waiting and assisted me. Amber was also very a great customer service. The moment I walked in and no one was around, Sal, a mechanic instantly saw me waiting and assisted me. Amber was also very attentive, naturally relaxed and her positive demeanor was natural but very visible. Thanks for the great service Amber and Sal! My vehicle is running great again! More

I had an issue with hawk ford not excepting my extended warranty car shield and the price of a Diagnostic was completely ridiculous so I’m taking my business elsewhere warranty car shield and the price of a Diagnostic was completely ridiculous so I’m taking my business elsewhere More