Napleton Ford of Oak Lawn

It’s ok , I waited longer this pass service than ever,Over three hrs. With an appointment. ever,Over three hrs. With an appointment. More

Everything that needed to be done was done to my satisfaction. Highly recommend. Good people. satisfaction. Highly recommend. Good people. More

Great service great salesmen have bought 3 cars from them already great people to do business. With them already great people to do business. With More

They did not do the work. Had to bring the car back multiple times and had a hard time getting someone to get back to me about the work. Had to bring the car back multiple times and had a hard time getting someone to get back to me about the work. More

The service was horrific , the adviser never answered the phone and never returned my messages, my work truck set in the shop for over a week and was never worked on , after speaking with a manger , I was ab phone and never returned my messages, my work truck set in the shop for over a week and was never worked on , after speaking with a manger , I was able to get the truck out the shop until the parts that was on order came in, I never got a call when the parts came and after many unsuccessful attempts to contact someone about getting the service complete , I took my truck to another repair shop where I got my vehicle service in a timely and professional manner More

I like the quick service lane, the service was great and not a long wait, also customer was nice and friendly. not a long wait, also customer was nice and friendly. More

I had good experience with Hewk ford the service person was very pleasant and the work was satisfactory was very pleasant and the work was satisfactory More

Great communication both by phone and texts Great service and quick. Everything was fixed to my satisfaction and quick. Everything was fixed to my satisfaction More

I came in for service . Got the works and a recall done . That was fine . But I called back once I got home and realized that there was a piece missing on the new windshield Got the works and a recall done . That was fine . But I called back once I got home and realized that there was a piece missing on the new windshield panel that they installed. I was told I would receive an email or call and got nothing. I’m afraid the new piece that they installed is going to fly back off in the wind like last time . Just very annoyed at this point More

Great customer service . . Called and verified my concerns with my car and fixed everything. Got car back sooner than expected ⭐️⭐️⭐️⭐️⭐️ . Called and verified my concerns with my car and fixed everything. Got car back sooner than expected ⭐️⭐️⭐️⭐️⭐️ More