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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,714 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,714 reviews

September 01, 2015

Excellant Dave, the salesman and Don, the sales manager were very professional. Dave took the time to explain all of the car's features during a test drive. Whe More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mrozinski, Don Buroughs
September 01, 2015

A day at Hawk Ford Dave, our salesman at Hawk Ford took time to address our needs and was very professional. We test drove 3 vehicles and he was able to explain all the More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mrozinski
August 28, 2015

Excellent and timely I was in and out in less than 30 minutes and my the young man who help me was great ! My vehicle was cleaned and returned to me in record time . More

by Vikki j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name ,talk,,bald and young !
August 28, 2015

excellent! My husband and I recently purchased a 2015 Ford F-150 from Hawk Ford. Gil and JP both helped us from start to finish. We were never pressured, a More

by cecefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugenio Gil
August 27, 2015

Express Lane Saves Time I took my vehicle in for an oil change using Hawk Ford's Express Lane for the first time on August 26th. I arrived at 7 a.m. I also requested a front More

by lovetoexplore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez (Manager)
August 23, 2015

Low ball manager This guy was your classic "if you buy it right now." We called back with better financing from our bank and low and behold my offer was off the table. More

by smartgal
Recommend Dealer
No
Employees Worked With
John
Aug 24, 2015 -

Napleton Ford of Oak Lawn responded

First we would like to apologize for any misunderstandings that occurred. The Factory has rebate programs that are finance based and cash based. If the deal went from us financing it ,to you arranging your own financing , the rebates would of changed and the price of the vehicle would of changed by the amount of the rebates. We are the number one Ford dealer in the area and did not get that way by not offering aggressive prices and pricing. We feel very bad that this situation occurred. If you would like to contact me so I can get a little more information on this or address any concerns you may still have , please feel free too call me. Tom Rekosh BDC Manager Hawk Ford 708-233-7947

August 19, 2015

Awesome Experience Purchasing my very first New Car was a bit nerve wrecking, but the gentlemen at Hawk Ford made it an enjoyable experience. I have to say, everyone wa More

by Lmartin4341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Garcia and Joe in the Finance Department
August 18, 2015

The Hawk Ford Service Experience. The service is the best...Ron Dumont couldn't be more helpful...more courteous, concerned, and professional working with you. The whole experience More

by Chester Cain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Dumont, Andrea Runge.
August 17, 2015

I got my truck I was looking for an F-150 for months now. Chad sold us an Explorer in March and said we will find your truck at an affordable price. He worked with m More

by Twin730F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fensin
August 17, 2015

awesome Hi, Ken Klein did a great job!!!! I have went to other dealerships and I like the fact that you guys can recut rotors. Thank you, Jen More

by palos6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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