Napleton Ford of Oak Lawn

Clean showroom nice service and sales staff. Jimmy from Quicklane very friendly and helpful and accurate about how long to fix my vehicle Jimmy from Quicklane very friendly and helpful and accurate about how long to fix my vehicle More

Hello all, I just wanted to acknowledge an employee at Hawk Ford’s Service Department. The employee is Conor Smith. He was very professional, courteous, with excellent customer service. He went above and Hawk Ford’s Service Department. The employee is Conor Smith. He was very professional, courteous, with excellent customer service. He went above and beyond to assist me in resolving my vehicle issue. He is an outstanding customer service person who should be promoted to a supervisor. I say this, so he could train others to also have excellent customer service skills. Conor is a good representative of Hawk Ford, and Hawk Ford should be proud! More

I've been a dedicated customer, have entrusted Hawk Ford with all my needs for my Ford Edge. Peter in quick lane was extremely helpful. with all my needs for my Ford Edge. Peter in quick lane was extremely helpful. More

Great service, they got me in and out quickly. As always I was very satisfied As always I was very satisfied More

Kathy is amazing and really helpful definitely a plus having her there she is super easy to talk to And really is a pleasure makes everything seem easier to accomplish having her there she is super easy to talk to And really is a pleasure makes everything seem easier to accomplish More

I was very happy with my experience. From start to finish I was always able to speak with someone and get realistic expectations of the work and timeline. From start to finish I was always able to speak with someone and get realistic expectations of the work and timeline. More

The service and the staff is exceptional our sales Rep Nick is the best He is very detailed thorough and thoughtful Nick is the best He is very detailed thorough and thoughtful More

The service department was very knowledge they fix my car the first time I’m very pleased with the work car the first time I’m very pleased with the work More

My visit went well. I arrived 30 minutes early and my vehicle was taken right in, no problem. The recall work was done and a new battery was installed in a couple of hou I arrived 30 minutes early and my vehicle was taken right in, no problem. The recall work was done and a new battery was installed in a couple of hours. The waiting area is comfortable. Overall I had a pleasant experience. Keep up the good work ! More

Fast service. Came in for an oil change and was out in less than an hour. Came in for an oil change and was out in less than an hour. More