Napleton Ford of Oak Lawn

I been going to Hawk Ford/Quick Lane since 2015. I'm a very happy satisfied customer. Pete is good and knows his job very well. He is always helpful, patience and courtesy. I'm a very happy satisfied customer. Pete is good and knows his job very well. He is always helpful, patience and courtesy. More

Service on my vehicle was thorough and timely. Communication was great every step of the way. The service team is respectful and professional. Communication was great every step of the way. The service team is respectful and professional. More

Thank you. My brakes work great now. No more shaking when I stop. Well done My brakes work great now. No more shaking when I stop. Well done More

Mr. Rich came out to greet me. He was aware that I had an appointment. Mr Rich took care of the paperwork. He informed me how long it might take and walk me towards the waiting room offer me coffee or tea. M appointment. Mr Rich took care of the paperwork. He informed me how long it might take and walk me towards the waiting room offer me coffee or tea. Mr. Rich came to the waiting room told me my vehicle is ready. Thank you for hiring Mr. Rich he is awesome. More

Fast service. i really dint have time for all of this and this writing 15 words is stupid. Customers should get to skip this! How is that? i really dint have time for all of this and this writing 15 words is stupid. Customers should get to skip this! How is that? More

Hello all, I just wanted to acknowledge an employee at Hawk Ford’s Service Department. The employee is Conor Smith. He was very professional, courteous, with excellent customer service. He went above and Hawk Ford’s Service Department. The employee is Conor Smith. He was very professional, courteous, with excellent customer service. He went above and beyond to assist me in resolving my vehicle issue. He is an outstanding customer service person who should be promoted to a supervisor. I say this, so he could train others to also have excellent customer service skills. Conor is a good representative of Hawk Ford, and Hawk Ford should be proud! More

Excellent customer service and very pleasant to speak to the employees. Makes me comfortable. Great indeed. the employees. Makes me comfortable. Great indeed. More

Clean showroom nice service and sales staff. Jimmy from Quicklane very friendly and helpful and accurate about how long to fix my vehicle Jimmy from Quicklane very friendly and helpful and accurate about how long to fix my vehicle More

I've been a dedicated customer, have entrusted Hawk Ford with all my needs for my Ford Edge. Peter in quick lane was extremely helpful. with all my needs for my Ford Edge. Peter in quick lane was extremely helpful. More

Great service, they got me in and out quickly. As always I was very satisfied As always I was very satisfied More