Napleton Ford of Oak Lawn

Mr. Rich came out to greet me. He was aware that I had an appointment. Mr Rich took care of the paperwork. He informed me how long it might take and walk me towards the waiting room offer me coffee or tea. M appointment. Mr Rich took care of the paperwork. He informed me how long it might take and walk me towards the waiting room offer me coffee or tea. Mr. Rich came to the waiting room told me my vehicle is ready. Thank you for hiring Mr. Rich he is awesome. More

Fast service. i really dint have time for all of this and this writing 15 words is stupid. Customers should get to skip this! How is that? i really dint have time for all of this and this writing 15 words is stupid. Customers should get to skip this! How is that? More

Hello all, I just wanted to acknowledge an employee at Hawk Ford’s Service Department. The employee is Conor Smith. He was very professional, courteous, with excellent customer service. He went above and Hawk Ford’s Service Department. The employee is Conor Smith. He was very professional, courteous, with excellent customer service. He went above and beyond to assist me in resolving my vehicle issue. He is an outstanding customer service person who should be promoted to a supervisor. I say this, so he could train others to also have excellent customer service skills. Conor is a good representative of Hawk Ford, and Hawk Ford should be proud! More

Excellent customer service and very pleasant to speak to the employees. Makes me comfortable. Great indeed. the employees. Makes me comfortable. Great indeed. More

Clean showroom nice service and sales staff. Jimmy from Quicklane very friendly and helpful and accurate about how long to fix my vehicle Jimmy from Quicklane very friendly and helpful and accurate about how long to fix my vehicle More

I've been a dedicated customer, have entrusted Hawk Ford with all my needs for my Ford Edge. Peter in quick lane was extremely helpful. with all my needs for my Ford Edge. Peter in quick lane was extremely helpful. More

Great service, they got me in and out quickly. As always I was very satisfied As always I was very satisfied More

Kathy is amazing and really helpful definitely a plus having her there she is super easy to talk to And really is a pleasure makes everything seem easier to accomplish having her there she is super easy to talk to And really is a pleasure makes everything seem easier to accomplish More

I was very happy with my experience. From start to finish I was always able to speak with someone and get realistic expectations of the work and timeline. From start to finish I was always able to speak with someone and get realistic expectations of the work and timeline. More

The service and the staff is exceptional our sales Rep Nick is the best He is very detailed thorough and thoughtful Nick is the best He is very detailed thorough and thoughtful More