Napleton Ford of Oak Lawn

Rick was very helpful the service just took a long time to complete the work to complete the work More

Friendly staff who are always helpful and professional. I always walk in without an appointment for my works service and get prompt services. I always walk in without an appointment for my works service and get prompt services. More

Whenever coming to quick Lane to get my car service I always feel comfortable knowing that my car will get the best overall care that is needed,One of the associates Pete! is always working expediently always feel comfortable knowing that my car will get the best overall care that is needed,One of the associates Pete! is always working expediently and fast to get me in and out. I’m very grateful for that thanks quickly sincerely Mrs. Keena Thompson Family Thanks quick lane More

I’ve gotta be honest, Nick Ristich is great people. Knowledgeable about cars but also listened to needs and concerns. I ended up in my dream car and it’s thanks to Nick. He’s got my business going forw Knowledgeable about cars but also listened to needs and concerns. I ended up in my dream car and it’s thanks to Nick. He’s got my business going forward! After Nick helped me out, it was on to the paperwork and Joe Storti made the whole process quick and easy. He helped expertly explain each step of the way. If you get a chance to work with this team you’re in the best hands! More

Horrible experience. It took 25 minutes to drop off my vehicle the night before for recalls. One person behind the service counter. Awful communication with service staf It took 25 minutes to drop off my vehicle the night before for recalls. One person behind the service counter. Awful communication with service staff on the status of my vehicle. I called three times and learned the calls were being out staffed to a company who had no way of contacting a manager. Finally, Assistant Service Manager Rich Pitlock and Ken Klein were able to help us. Many thanks to Rich and Ken for their support. More

The work was done eventually but communication with the service writer’s really sucks. No communication you need to keep calling and hope someone answers you. service writer’s really sucks. No communication you need to keep calling and hope someone answers you. More

Nick Was Amazing the service was superb got the car I wanted and i love it wanted and i love it More

The customer service was great the car service was good and fast and everything was excellent good job and fast and everything was excellent good job More

I been going to Hawk Ford/Quick Lane since 2015. I'm a very happy satisfied customer. Pete is good and knows his job very well. He is always helpful, patience and courtesy. I'm a very happy satisfied customer. Pete is good and knows his job very well. He is always helpful, patience and courtesy. More

Service on my vehicle was thorough and timely. Communication was great every step of the way. The service team is respectful and professional. Communication was great every step of the way. The service team is respectful and professional. More