Napleton Ford of Oak Lawn

Great Customer Service and Excellent New Service Department The entire staff from manager down to technician where friendly. Wait time was as one would expect for the type of service my car receive. In addition The entire staff from manager down to technician where friendly. Wait time was as one would expect for the type of service my car receive. In addition, my car was washed and dried ready for pick up immediately after paying. More

Great experince with ecellent staff Andrea is always pleasant and is very knowledgeable I was in and out in a very short time. The renovations look great a feel warm. Andrea is always pleasant and is very knowledgeable I was in and out in a very short time. The renovations look great a feel warm. More

Another great visit to Hawk Ford. Thank you. Andrea was great as usual. Kept me informed of where things stood, and did her very best to get me in and out. The visit was for basic stuff, but th Andrea was great as usual. Kept me informed of where things stood, and did her very best to get me in and out. The visit was for basic stuff, but the mechanic found a fairly large problem during his inspection. I guess this was a recall issue, though I never received notice of it. Either way, Andrea kept me up to date, and the mechanic fixed all issues in one trip. Car wash to boot! Perfect. More

great service The service was excellent because this dealership is a great place to buy a car new or used. The length of time waiting was worth it. The service was excellent because this dealership is a great place to buy a car new or used. The length of time waiting was worth it. More

Great Experience I was really happy with this experience, they actually got my truck in early and back to me the same day, even though I had it planned to be there for I was really happy with this experience, they actually got my truck in early and back to me the same day, even though I had it planned to be there for 3-5 days !!! More

great experience Eduardo and Adriana made this a great experience. They found the issue and took care of it in a timely manner. I would recommend Hawk Ford repair to o Eduardo and Adriana made this a great experience. They found the issue and took care of it in a timely manner. I would recommend Hawk Ford repair to other Ford owners. More

Great Service Hawk Team! In the last three weeks I had taken all of our 3 Ford cars in for service. I was happy with my visit each time. The service writer Eduardo Rodriguez , In the last three weeks I had taken all of our 3 Ford cars in for service. I was happy with my visit each time. The service writer Eduardo Rodriguez , Andrea Runge and Heather were very helpful and kept me well informed on what my car needed. I like the new system on how they take care of their customers. Thanks to all at Hawk Ford! More

THESE GUYS Walk in feeling like i was limited to just a few options and i wasn't really sure what i wanted and i was just looking for a car to get me too and fro Walk in feeling like i was limited to just a few options and i wasn't really sure what i wanted and i was just looking for a car to get me too and from work nothing really special and i figured my first car was going to be a used decent car but Scott Sabella sat me down and told me what ever i was trying to do he would do everything he could to make it happen and that's exactly what he did walked me through everything and worked with me and what i was able to do financially sat me down with John Potter ( JP) to get everything together everything that they said they would do try to do and help me do got done when they said it this was the best experience buying anything in my life really really cool guys to talk to polite didn't pressure me into anything let me know what options i had what was open what would be best for me and my family and in the end they helped me get an amazing car a 2015 Ford Fiesta i love this car already and honestly any car i get in the future i will definitely be going to these guys to get it i love everything thanks guys and Scott ill make sure i check out the donut den all thanks goes to hawkford thanks you so much definitely recommend these guys to anyone buying a car More

So happy!!! Yesterday we had the privilege of going to Hawk Ford and getting a new car. Mr. Scott Sabella and Mr. Peter Przeslica went above and beyond to help us Yesterday we had the privilege of going to Hawk Ford and getting a new car. Mr. Scott Sabella and Mr. Peter Przeslica went above and beyond to help us get a great car for a great price. Very professional and extremely friendly. I will never go anywhere else to get a car after having the privlage of dealing with them. More

Amazing :) Went in yesterday with a very specific idea of a car in mind. I'm a recent graduate with limited funds. I've been looking for a new car for a while, d Went in yesterday with a very specific idea of a car in mind. I'm a recent graduate with limited funds. I've been looking for a new car for a while, did a lot of research, and went in to a few dealerships. I had pretty cruddy experiences at other places. From the moment I entered Hawk Ford, I was greeted with smiles and genuine care. I completely recommend working with Tony Martinez. We were able to agree on a very reasonable price, he had someone drive the car down and give me a full tank of gas, cleaned the car up, showed me some cool features, took a photo of me with the car, and was just so sweet. My family has bought numerous cars over the last 20 years and this was my first car (but went in to watch the process with my father before). This was by far the BEST car buying experience anyone in my family has ever had. Tony and Hawk Ford in general were very helpful and I highly recommend everyone go work with them! More