Napleton Ford of Oak Lawn

Tom O'Neill called me several times to try and set up an appointment. I finally set up the day and time. He was very professional. When I finally purchased the 2010 Ford Focus, he spentan exceptional amo appointment. I finally set up the day and time. He was very professional. When I finally purchased the 2010 Ford Focus, he spentan exceptional amount of time to explain the car to me. He answered all of my questions. He didn't make me feel like a little old lady. I appreciated it. Mark Gorokhovsky was very professional about the finance of the car. He explained every sheet he had me sign. He gave me a number of options to choose from. He was a very pleasant young man and he seemed to be very honest with his information. After all the bad experiences I had before this one seems by far the best. More

I've purchased two vehicles from Hawk Ford in Oak Lawn. The sales staff and finance are always friendly and very helpful. I would recommend this dealership to anyone who is looking for a non-pressured expe The sales staff and finance are always friendly and very helpful. I would recommend this dealership to anyone who is looking for a non-pressured experience. I tell my friends and family to go there because I've always gotton fair deals. Thank You Hawk Ford. More

John Swets was very professional... the dealership was clean, the staff was friendly and helpful. Mr. Swets was very kind, helpful, and informative - an expert in his field. He took very good care of me clean, the staff was friendly and helpful. Mr. Swets was very kind, helpful, and informative - an expert in his field. He took very good care of me before, during, and after the sale. I still receive followup phone calls and mail from him on a regular basis... definitely above and beyond my expectations... will definitely refer my friends and family to him... Thank you More

John Swets made my buying experiance easy and simple whice made me comfortable buying my 2009 ford fusion thanks john. I wouls recomend this dealer for sure. Thanks Britt Ohalloran. And i love the serv whice made me comfortable buying my 2009 ford fusion thanks john. I wouls recomend this dealer for sure. Thanks Britt Ohalloran. And i love the service dept i have had nothing but great service i recommd to see andrew rodriguez. More

Outstanding dealership - Continues the tradition of Hawkinson Ford. Great sales, service and body shop. I would recommend dealing with John Swets, Ron Dumont, Joe Storti and Ken Klein anyday. They a Hawkinson Ford. Great sales, service and body shop. I would recommend dealing with John Swets, Ron Dumont, Joe Storti and Ken Klein anyday. They are honest people and maintain the highest standards of integrity. They are responsible and credible in their dealings. Impeccable and proven track records in the business. They have served three generations of the Leppert family and they are recommended without question. Deacon Milt Leppert (formerly Vice-President - CSX Intermodal) More

John Swets listens and gets you what you want. we have gone through him to purchase a few cars and it is always a pleasure. We are pretty picky about what we are looking for as far as the type of car and gone through him to purchase a few cars and it is always a pleasure. We are pretty picky about what we are looking for as far as the type of car and the price and John has come through every time.....and he doesn't waste time! More

I had a great experience everyone was friendly. And i was very well treated. I would definitely recommend this dealership to anyone looking for a ford car or truck. And i do apologize for possibly putting Ar very well treated. I would definitely recommend this dealership to anyone looking for a ford car or truck. And i do apologize for possibly putting Arthuro's last name wrong on the survey i received in the mail. More

I gave Karen all 5's because she was the most friendly, understanding, and honest car salesmen (or woman I should say) that I have ever dealt with. She answered every question thoroughly and really made me understanding, and honest car salesmen (or woman I should say) that I have ever dealt with. She answered every question thoroughly and really made me feel like I got the best deal I could possible get for a great car. The car is amazing and I really enjoyed my experience there. More

Working with Rick Castro fully explained and demonstrated all the epuipment on the car I chose. He was very patient while chose a color and model. I also worked with Mark and he expained all about the exte all the epuipment on the car I chose. He was very patient while chose a color and model. I also worked with Mark and he expained all about the extended warrenty and the benefits to taking the warranty. I am a repeat customer four times over. You are the only dealership I will go to buy a new vehicle. Thank You, Judy Baranowsky More

Been looking for a pickup for quite some time and finally decided on the F150. After many many hours of looking for exactly what i wanted i found it. After driving it and looking at this praticular truck clo decided on the F150. After many many hours of looking for exactly what i wanted i found it. After driving it and looking at this praticular truck closely i knew it was what i had been looking for. However there were a few marks on this vehicle that had me uncertain. The staff there however guaranteed me they would have these blemishes fixed without a problem. I would strongly recommend this dealership and especially this sales person to anyone. More