Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
4,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,037 reviews
Verified Customer
January 14, 2020
I won’t go anywhere else for an oil change. Coming to ford I know it’s done right. However the little girl at the desk was not very pleasant. ford I know it’s done right. However the little girl at the desk was not very pleasant. More
by CEPLAWSKES
Employees Worked With
Bert Abdullah, Julie Vega, Eddie Rodriguez
January 14, 2020
My 5th purchase Been happy with every deal I've made. Highly recommend their sales team and service has always been courteous, helpful and prompt. I'd buy from again Been happy with every deal I've made. Highly recommend their sales team and service has always been courteous, helpful and prompt. I'd buy from again More
by sellaczar
January 14, 2020
I Always get great service at Hawk service quick lane oil change. They are prompt, thorough, and their prices are reasonable . Why go anywhere else. change. They are prompt, thorough, and their prices are reasonable . Why go anywhere else. More
by GOLDEN-NUGGET
Employees Worked With
Joe Venditti
January 13, 2020
Hawk ford service quick lane employees were very kind and helpful. Both my f 150 and my wife's ford fiesta were served quickly and professionally. Thank you. helpful. Both my f 150 and my wife's ford fiesta were served quickly and professionally. Thank you. More
by Tatodriver
Employees Worked With
Yaz Rabah
January 13, 2020
Service was great went in for an oil change for my mustang good prices and friendly employees. Had an appointment at 9:40am and was out within the hour mustang good prices and friendly employees. Had an appointment at 9:40am and was out within the hour More
by EOR388
January 11, 2020
Nice and professional service. Kathy and Tony they are great. I bought GMC Sierra and they did repair on the tire pressure sensor. I will recommend this dealership to all my friends. Thank you again. great. I bought GMC Sierra and they did repair on the tire pressure sensor. I will recommend this dealership to all my friends. Thank you again. More
by JCEKUS
Employees Worked With
KATHY-service department , Anthony Martinez
January 11, 2020
Service on Radio As always Hawk was a great experience for service. Kathy is a gem in service. She gave me updates on what was wrong with the car And called when As always Hawk was a great experience for service. Kathy is a gem in service. She gave me updates on what was wrong with the car And called when the part was in. More
by darlene.johnson3
Employees Worked With
Kathy in service
January 10, 2020
Good service. Went for required oil change but as usual had to dish out more money for maintenance. Guess I got a lemon😢. I still love my car❤️ had to dish out more money for maintenance. Guess I got a lemon😢. I still love my car❤️ More
by wanda.jackson77
Employees Worked With
Did not get name
