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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,896 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,897 reviews

November 21, 2019

Always Great I am always happy to visit Ford (Hawk). I have been in every dept and everyone is kind, friendly, and professional. They are trustworthy and genuinely More

by BRIANNEKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and all service dept, Ron and all of body shop and various people but, I wasn't sure of last names.
November 21, 2019

Oil change The Services performed on my car yesterday was done in a timely manner. The staff I came in contact with was friendly and most helpful. More

by PAMELA1299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2019

2016 Ford Edge warranty repair. Service writer checked the car for no interior dash gauges with the customer. Inspect other functions and advised the customer the service dept will More

by Ronald.Farnaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva
November 20, 2019

Engine Light went to Hawk Ford to have my Engine Light checked. I had to make appt. for the full service. meanwhile I got my oil change and New Wiper Blades. More

by JOANFREDERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Venditti, Joe Venditti
November 20, 2019

Awesome service Hawk Ford's Service Department provides unbelievably awesome service hands down! Paul got me in and out! My glove box lock is now fixed and function More

by NIAJOS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
November 20, 2019

Winterize, Multi-point inspection, Transmission flush Paul Stassin, Assistant Service Manager,, was courteous and professional. He reviewed history of past service and made appropriate recommendations. More

by kavols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Stassin
November 20, 2019

Great service and not a long wait time for service. Great customer service and explained everything with detail. Will be back for future services for my car. More

by Esperanza1083
Recommend Dealer
Yes
Employees Worked With
Alexander Marcinkowski
November 20, 2019

Awesome I use the Quick Lane for all my oil changes. I set my appointments early and get out quick! The employees work fast ans get it done. The price is rig More

by keko724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex!
November 19, 2019

Thank you Purchasing a business vehicle could not have been easier. Price from Hawk Ford was competitive. Accessories were added easily Yaz was thorough More

by RMNEQUIPMENTLEASING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah
November 19, 2019

Oil change It was pretty crowded when I got there so I expected to wait longer than I actually did. Great job of getting me in and out in a timely manner. More

by GAINES2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the 2 people who I worked with this time
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