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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,096 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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February 10, 2020
Great service on timeGreat communication between service Great service on time Great communication between service an myself Professional crew Explained my report was very pleased with clean service depar Great service on time Great communication between service an myself Professional crew Explained my report was very pleased with clean service department would recommend to anyone More
by sheplou1
Verified CustomerEmployees Worked With
Mark Gorokhovsky, Julie Vega, Joe Venditti
February 10, 2020
I have been with this dealership over twenty years and have had positive experience in all of those years. I hope to continue a positive experience have had positive experience in all of those years. I hope to continue a positive experience More
by Mattie Young
Employees Worked With
Joe Venditti
February 08, 2020
Fast and courteous service. Everything was explained to me in full. My car was repaired before the time frame that was given. Paul was courteous and professional! me in full. My car was repaired before the time frame that was given. Paul was courteous and professional! More
by c.ullrich
Employees Worked With
Paul Stassin 5 stars!
February 06, 2020
Excellent service.Luv coming to Ford. For service and sales. Best service ever. Also luv the waiting room . Nice and comfortable. And good refreshments..the best. sales. Best service ever. Also luv the waiting room . Nice and comfortable. And good refreshments..the best. More
by GILBERTRANDLE8214
Employees Worked With
Paul Werges
February 06, 2020
Below ok. You're told that your cat had all fluids refilled, then it snows a few days later and you come to find out that your windshield washer fluid reservoir is EMPTY. Another fail for HAWK Ford. refilled, then it snows a few days later and you come to find out that your windshield washer fluid reservoir is EMPTY. Another fail for HAWK Ford. More
by CARLOS
Employees Worked With
Quicklane service, no names given.
February 06, 2020
As always, the Quick Lane team took great care of me. Quick and efficient service for my car means a lot to me. I’m never disappointed when coming in 😊 Quick and efficient service for my car means a lot to me. I’m never disappointed when coming in 😊 More
by SANDYJ0914
Employees Worked With
Alex, Amber, & Connor
February 05, 2020
The service I receive from Hawk is simply the best. I'm a satisfied customer. The service (oil change) was done in a timely manner. The staff was very polite and very helpful. The waiting area is clean an a satisfied customer. The service (oil change) was done in a timely manner. The staff was very polite and very helpful. The waiting area is clean and the coffee is always on hand. Thank you. It's going on five years and I'm still a repeat customer, and for me, that says a lot about Hawk Ford. More
by lthom0430
Employees Worked With
Alex Marcinkowski
