Napleton Ford of Oak Lawn

5 Star customer service from Paul Stassin. From the the moment I walked in Paul was very professional and accommodating to my family & I. Paul knew exactly what my truck need from Paul Stassin. From the the moment I walked in Paul was very professional and accommodating to my family & I. Paul knew exactly what my truck needed along with an Proximate time it was going to be finished. Paul updated me when my parts arrived & the status. I will not Anywhere else to have my truck serviced. I am a ver satisfied customer, & I will be back. Thank you Paul! More

Great Deal and Great Service The people at Hawk Ford really took great care of me. Nick and his team worked really hard for me despite having poor credit. He was also very good a The people at Hawk Ford really took great care of me. Nick and his team worked really hard for me despite having poor credit. He was also very good about making sure I knew all the features of my new car. I am very happy!! More

Professionalism equals Satisfaction My Quick Lane experiences have always been excellent due to its friendly/qualified personal, affordable pricing, & outstanding manager - Alex Marcinko My Quick Lane experiences have always been excellent due to its friendly/qualified personal, affordable pricing, & outstanding manager - Alex Marcinkowski. Hawk Ford Oaklawn is #1 & my go to dealership. More

Best dealership ever. Just cannot say enough about Hawk Ford in Oak lawn. The service is great . The staff is great. The prices are great. I would definitely recommend this Just cannot say enough about Hawk Ford in Oak lawn. The service is great . The staff is great. The prices are great. I would definitely recommend this dealership for anyone looking to purchase a new or used vehicle. keep up the good work Hawk Ford. Sincerely Robert Helstern More

Airbag Recall Airbag recall. Service was quick, and the service lady (forgot her name) has a good sense of humor. A nice surprise they drove me to work. Airbag recall. Service was quick, and the service lady (forgot her name) has a good sense of humor. A nice surprise they drove me to work. More

Service for F150 The only concern was having to schedule an appointment for service and not being able to immediately bring in my vehicle to be checked. This concern The only concern was having to schedule an appointment for service and not being able to immediately bring in my vehicle to be checked. This concern caused us to have to get our truck towed due to the reported issue. More

Good communication From 1st phone call to the drop off of my Lincoln i was connected They let me know when it arrived, when they were going to start on my car What th From 1st phone call to the drop off of my Lincoln i was connected They let me know when it arrived, when they were going to start on my car What the estimated time of finishing and when it was finish and it was finish a little bit earlier than what I was told job well done thank you More

Headlight replacement service Kathy the lady at service counter was very pleasant to deal with. She checked on me and my car and gave me updates. It was also raining that day so sh Kathy the lady at service counter was very pleasant to deal with. She checked on me and my car and gave me updates. It was also raining that day so she had the service worker bring my car inside so I didn't have to go out and get wet. I would try to get her the next time I need service at hawk Ford More

My favorite Ford dealership This isn't the Ford dealership I purchased my 2018 Ford Explorer from but I wish I had cause the service is amazing! Everyone I've come in contact wit This isn't the Ford dealership I purchased my 2018 Ford Explorer from but I wish I had cause the service is amazing! Everyone I've come in contact with is very friendly. The Quick lane staff is AMAZING! and super nice! There are 4 other Ford dealerships closer to my house and yet I still come back to Hawk.. nice people great service! More

In for airbag recall Staff was prompt and courteous. No need for a long wait. Needed transportation back and forth which was provided. Don't know why they moved the out Staff was prompt and courteous. No need for a long wait. Needed transportation back and forth which was provided. Don't know why they moved the outside mirrors (both needed to be readjusted), but the car was clean when they finished. More