Napleton Ford of Oak Lawn
Oak Lawn, IL
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Quick and painless experience I had my 2017 Fusion in for a suspension squeak, it was diagnosed and fixed in just about no time. Paul Stassin was very helpful and kept me in the lo I had my 2017 Fusion in for a suspension squeak, it was diagnosed and fixed in just about no time. Paul Stassin was very helpful and kept me in the loop at all times. Very satisfied More
Good experience Friendly and knowledgeable staff. Thanks for your help! The dealership is very clean and welcoming. We had arrived close to closing time and the staf Friendly and knowledgeable staff. Thanks for your help! The dealership is very clean and welcoming. We had arrived close to closing time and the staff didn’t mind, they were very accommodating. More
Bad service Not organize and after service no car wash all the dealers wash the car after service and also when they are bring my car take too long and the lady Not organize and after service no car wash all the dealers wash the car after service and also when they are bring my car take too long and the lady was not nice with me More
Victim of recall 🤬 Recall Part was not available when I was in for service in June Why ? Now I get very inconvenienced by having car break down 🤬 towed & repaired Recall Part was not available when I was in for service in June Why ? Now I get very inconvenienced by having car break down 🤬 towed & repaired no charge but no compensation ? Should I Buy or recommend a ford to a friend ? More
Ford customer view point The wait was long but worth it for the car a got for the trade in I had. I miss my old car but it was time for a new one. The wait was long but worth it for the car a got for the trade in I had. I miss my old car but it was time for a new one. More
We left super happy! Yesterday, my Husband and I drove to this dealer from West Chicago. Almost immediately, we were greeted by Nick Ristich. We had seen a listing for an Yesterday, my Husband and I drove to this dealer from West Chicago. Almost immediately, we were greeted by Nick Ristich. We had seen a listing for an F-150 and he grabbed us the keys. Within 5 minutes of being on the lot, we tested The truck we came to look at. While we were waiting for Nick to come back with the keys, an F-150 STX 4x4 caught our eye. We drove that one too and we’re pretty confident we found the right vehicle for us. We sat down with Nick, and started to learn more about each other. He was very welcoming, funny, and kind. We cracked jokes, and got the deal done. I have bought my fair share of vehicles, and I have never enjoyed the experience as much as I did yesterday. All of our questions were answered, and we felt taken care of the entire time. Hawk Auto has earned a customer for life. And when I am ready to get another vehicle, that’s where I’m headed. Because of Nick R. And the great service we received. Thank You! Kevin & Lynnea Koehler More
Great Service Have been a Hawk Ford customer for many years and have always been happy with the sale and service. You are treated as a valued customer by everyone Have been a Hawk Ford customer for many years and have always been happy with the sale and service. You are treated as a valued customer by everyone at Hawk Ford. More
Great service!!! Very thorough and timely! Would definitely come back again and highly recommend. Took care of three separate services all within one fairly quick visi Very thorough and timely! Would definitely come back again and highly recommend. Took care of three separate services all within one fairly quick visit. Thanks! More
Great Service From the moment I walked through the doorway they took care of my every need. The salesperson Tony Garcia, sales manager, and finance director were al From the moment I walked through the doorway they took care of my every need. The salesperson Tony Garcia, sales manager, and finance director were all excellent. A great place to buy a new Ford! More
Quick Lane A+ Works Package fair price with good service. Clean friendly atmosphere. Service reps explained tech report very thourghly. Very knowledgeable on ford p Works Package fair price with good service. Clean friendly atmosphere. Service reps explained tech report very thourghly. Very knowledgeable on ford pass. Would recommend no appointment needed More

