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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.3
3,046 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,046 reviews

August 04, 2022

very clean and professional environment. technicians took time to explain work needed or being done More

by ANGELOSNIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
August 04, 2022

Thanks for service & professionalism during my service visit. All my concerns was addressed. I did receive a summary of my services More

by ARWILLS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
August 04, 2022

Everyone there did a great job of communicating what work would be done that day, and had me out in a timely manner. More

by MILLER.M.CLARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
August 03, 2022

Don’t know why I had to pay $170 for. A service check to add an extended warranty as car still had some form of warranty on it. But as for Amber in the service department, she was great More

by N/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
August 03, 2022

Rich was truly amazing he always take care of me and make sure everything is good with my car More

by shardae_epps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
August 03, 2022

Service department needs improvement. Sales department is great. Warranties explained more throughly to customers. Thanks. More

by CHARLESPTHOMAS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble
August 03, 2022

Good service friendly staff good communication reliable mechanics that do great work same day service More

by Walsh27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
August 03, 2022

My order for a Mach-E was handled efficiently. I chose Ford Motor Credit for financing from the dealer since it provided the best rate. Even though I had an excellent credit rating my too banks More

by FRANK.E.GANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Joe Storti, Stan Gibson
August 02, 2022

Always accommodating and friendly to work with. Great people that take care of you and go above and beyond. More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck, Richard Pitlock
July 31, 2022

Good service for the express lane very informative on the service and other services 👍and knowledge More

by SIXTOMENDEZ61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Marinez
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