Napleton Ford of Oak Lawn

Good friendly service The customer service was great. Staff was very pleasant and friendly . I didn’t have appt for oil change but staff remained very pleasant although the The customer service was great. Staff was very pleasant and friendly . I didn’t have appt for oil change but staff remained very pleasant although they were very busy. More

Could Be Better Yaz was cool to work with and for the most part, I have no issues. The only thing is the down payment he quoted me and what I ended up having to put d Yaz was cool to work with and for the most part, I have no issues. The only thing is the down payment he quoted me and what I ended up having to put down were two different numbers which had a difference of over $300. Additionally, I have been trying to get in touch with someone from sales about a couple of items I left in my trade-in but no one has called me back yet. I also have not heard anything about the spoiler that I ordered. More

Service was great as always! Tony always takes care of me when I come in! Always friendly and great to talk to! I don’t go anywhere else for my vehicle se was great as always! Tony always takes care of me when I come in! Always friendly and great to talk to! I don’t go anywhere else for my vehicle service! More

First time at Hawk Ford Staff was excellent, got my car in and out. Was told about the condition of my car, if I needed anything. I would highly recommend this dealership to Staff was excellent, got my car in and out. Was told about the condition of my car, if I needed anything. I would highly recommend this dealership to anyone looking for a car or service. AAA+ More

Bought a truck. Left the dealership, had a problem with the taillight. They fixed it promptly. Didn't take long either. Nice people working here too. Busy location, b Left the dealership, had a problem with the taillight. They fixed it promptly. Didn't take long either. Nice people working here too. Busy location, but nice dealership. More

Unbelievable Fast Service!!!! I totally recommend Hawk Ford Service Department. I recently dropped off my 2013 Ford Focus for a Safety Recall repair. I booked a 10:30 am appointm I totally recommend Hawk Ford Service Department. I recently dropped off my 2013 Ford Focus for a Safety Recall repair. I booked a 10:30 am appointment online (booking an appointments online it's so convenient) and I received a phone call at 1:00 pm that same day that my Ford Focus was ready for pickup. The Assistant Service Manager, Eva Castanon, was super friendly and she provided me with excellent service also. More

Used Car Buyer. Just brougt a car . Worked with Ramy on behalf of Ali. He was very courteous and helpful. He worked with his manager Ed and helped me get the car my Just brougt a car . Worked with Ramy on behalf of Ali. He was very courteous and helpful. He worked with his manager Ed and helped me get the car my son wanted. It made his first experience easy. They introduced me to Dan who assisted me on the financial side. I found the dealership to be very clean and professional. I had a issue with the battery and was able to bring back the car and Ed was very professional and nice and replaced my battery. Great place More

Excellent experience The workers were so nice and efficient. The quality of job done always great & reliable. I will recommend them any time, any day. Nice job. The workers were so nice and efficient. The quality of job done always great & reliable. I will recommend them any time, any day. Nice job. More

Thank You!! I want to thank Paul the service manger at Hawk Ford, for going above and beyond. He helped us get the repairs much needed on our vehicle, at a greatl I want to thank Paul the service manger at Hawk Ford, for going above and beyond. He helped us get the repairs much needed on our vehicle, at a greatly reduced price. Thank you so much! I will recommend Hawk Ford to all my family and friends. More

Great experience 3rd purchase from Hawk Ford and every time I have a great experience. In and out without any hassle. Will definitely come back next time. 3rd purchase from Hawk Ford and every time I have a great experience. In and out without any hassle. Will definitely come back next time. More