Napleton Ford of Oak Lawn

You will be pleased with the service. I was pleased with service at Hawk Ford, quick service at arrival and a lower price then other independent shops. Also the waiting area was very comfo I was pleased with service at Hawk Ford, quick service at arrival and a lower price then other independent shops. Also the waiting area was very comfortable. You'll like this place. More

Great service Did not have to wait very long for my car to be done. Friendly staff. Staff seems to be knowledgeable. The waiting area is clean. They offer coffee in Did not have to wait very long for my car to be done. Friendly staff. Staff seems to be knowledgeable. The waiting area is clean. They offer coffee in pods. More

Quick lane oil change Very fast and friendly service. Always a pleasure to receive service there. I was in and out very quickly which I thought would be unusual for a Mond Very fast and friendly service. Always a pleasure to receive service there. I was in and out very quickly which I thought would be unusual for a Monday morning More

Experience! I had an amazing customer service. What I needed was done for me in a well mannered way and the experience was overall the best I’ve had when dealing I had an amazing customer service. What I needed was done for me in a well mannered way and the experience was overall the best I’ve had when dealing with Ford. More

Hawk Ford Quick Lane Is Amazing I called Quick Lane to check on the wait time, I spoke with Alex and he informed me that there was no wait at the moment. I was in the area so I went I called Quick Lane to check on the wait time, I spoke with Alex and he informed me that there was no wait at the moment. I was in the area so I went right in and was done in less than an hour. Alex was very helpful and pleasant. They offer coffee, tea and television while you wait. Alex informed me of what all was needed to keep my car running in good condition. Service is excellent at Hawk Ford’s Quick Lane. More

Great service My vehicle was in and repaired quickly. It was in for recall work and they did a nice job on both items being repaired. Thanks My vehicle was in and repaired quickly. It was in for recall work and they did a nice job on both items being repaired. Thanks More

3 cars from same dealership, all with transmisssios issues. Worst customer service ever. They are just like majority of dealers. Very quick to sell you a car but even faster at running when your car or truck be Worst customer service ever. They are just like majority of dealers. Very quick to sell you a car but even faster at running when your car or truck becomes an issue. Mechanics can't trouble shoot on there own. "Needs computer to verify" . There isn't a sensor for every part in the vehicle. If you don't have a light on and your car is having issues , they say it's normal. Ford is junk, never will I ever buy a Ford nor from this dealer again nothing but bull crap lies from every single one of them More

Wonderful The experience was great from the time I walked in the door until I drove our new leased vehicle home. Our sales man Yaz and the finance guy Joe were The experience was great from the time I walked in the door until I drove our new leased vehicle home. Our sales man Yaz and the finance guy Joe were great. I will definitely recommend Yaz and Hawk Ford to anyone who asks. More

Very nice Everyone was friendly and very very helpful. They got paper work done fast and everything was done efficiently. Yaz helped allot and made everything w Everyone was friendly and very very helpful. They got paper work done fast and everything was done efficiently. Yaz helped allot and made everything work out perfect. More

Great buying experience! The sales man was great! Second time he was able to help us secure the exact car we were looking for! A real great buying experience! The sales man was great! Second time he was able to help us secure the exact car we were looking for! A real great buying experience! More