Napleton Ford of Oak Lawn

We have being doing business with Hawkinson Ford since 2000. They have a great customer service and our last purchase was great with the help of Used Car sales manager Ed Rodriugez and the Sales Associate 2000. They have a great customer service and our last purchase was great with the help of Used Car sales manager Ed Rodriugez and the Sales Associate Anthony Martinez. It is great doing business with people like them two that are willing to explain you and go throught the whole process patiently. Thanks again. More

John Swets has met my car purchasing my needs since 1998. I have bought 4 cars since then. My family has bought many cars from him also. You cannot ask for a better salesman\. Whenever I have had problem he I have bought 4 cars since then. My family has bought many cars from him also. You cannot ask for a better salesman\. Whenever I have had problem he has always taken care of it for me and has also given me free auto show tickets for my family and friends. That is what i call scustomer satisfaction. More

Anthony was very friendly and helpful. I explained that I really needed a car and he did whatever he needed to so that he could get me in the car I wanted. Thanks Anthony! really needed a car and he did whatever he needed to so that he could get me in the car I wanted. Thanks Anthony! More

When I walked into the dealership, JP said, Good Morning! How may I help you? It was a great purchasing experience! Originally, I showed up to the dealership for service, but ended up purchasing a car. Mr. How may I help you? It was a great purchasing experience! Originally, I showed up to the dealership for service, but ended up purchasing a car. Mr. John Potter was an excellent salesman; he was courteous, friendly, highly energetic, and an excellent negotiator. Mr. Potter delivered on everything! Because he delivered, he gets an A+ for integrity. JP, you Rock! More

I went there looking for an used car, I never though. I was going. Come back home with a New car I was treated with Respect and a professional manner by the salesman. I'm so happy That I choose Hawk Ford was going. Come back home with a New car I was treated with Respect and a professional manner by the salesman. I'm so happy That I choose Hawk Ford that Day Thank you. More

Growing up in Oak Lawn IL, my family has been purchasing autos here since 1975. We've been through at least 15-20 vehicles including cars and trucks. In that entire time, we've used only 2 sales people, one autos here since 1975. We've been through at least 15-20 vehicles including cars and trucks. In that entire time, we've used only 2 sales people, one of which is still there today (John Swets) and he continues to get our business. John is the most honest salesman I've ever met and receives the business of our entire family. Customer service there is great and John is sure to notify me of any incredible deals he encounters, reminds me of service dates and does whatever it takes to please the customer. Top notch customer service is John's specialty, each year I stop by and grab some auto show tickets to shop for my future Ford purchase. More

Tony was precisely what you hope for in a salesman. He knowledgeable, transparent, accessible and wasn't overbearing. If it wasn't for his effort, I would have likely bought from another dealership. knowledgeable, transparent, accessible and wasn't overbearing. If it wasn't for his effort, I would have likely bought from another dealership. More

I came here with my wife at night meet with Raul he was great we went for a test drive he took us all through the 2013 Explorer. We did'nt buy the car that night. I came back about a week latter and Ra great we went for a test drive he took us all through the 2013 Explorer. We did'nt buy the car that night. I came back about a week latter and Raul was off so Tony Martinez jump in and help us out he did everything i ask of him in a timeley matter we where able to do a deal on a explorer. Everything went very well Tony took me through the car show me how everthing worked and have told me if there is anything else i need or can't work just stop in and they will review it with me. I would buy another car from them for sure. More

good to deal with, not high pressure they were fair good to deal with, not high pressure they were fair with my trade in. Will help you set up your car the way you want it good to deal with, not high pressure they were fair with my trade in. Will help you set up your car the way you want it More

John at hawk ford was extremely helpful. He managed to work with me so i could get the car i wanted without going way over my budget. He really does take care of his customers work with me so i could get the car i wanted without going way over my budget. He really does take care of his customers More