Napleton Ford of Oak Lawn

When I walked into the dealership, JP said, Good Morning! How may I help you? It was a great purchasing experience! Originally, I showed up to the dealership for service, but ended up purchasing a car. Mr. How may I help you? It was a great purchasing experience! Originally, I showed up to the dealership for service, but ended up purchasing a car. Mr. John Potter was an excellent salesman; he was courteous, friendly, highly energetic, and an excellent negotiator. Mr. Potter delivered on everything! Because he delivered, he gets an A+ for integrity. JP, you Rock! More

I went there looking for an used car, I never though. I was going. Come back home with a New car I was treated with Respect and a professional manner by the salesman. I'm so happy That I choose Hawk Ford was going. Come back home with a New car I was treated with Respect and a professional manner by the salesman. I'm so happy That I choose Hawk Ford that Day Thank you. More

Growing up in Oak Lawn IL, my family has been purchasing autos here since 1975. We've been through at least 15-20 vehicles including cars and trucks. In that entire time, we've used only 2 sales people, one autos here since 1975. We've been through at least 15-20 vehicles including cars and trucks. In that entire time, we've used only 2 sales people, one of which is still there today (John Swets) and he continues to get our business. John is the most honest salesman I've ever met and receives the business of our entire family. Customer service there is great and John is sure to notify me of any incredible deals he encounters, reminds me of service dates and does whatever it takes to please the customer. Top notch customer service is John's specialty, each year I stop by and grab some auto show tickets to shop for my future Ford purchase. More

Tony was precisely what you hope for in a salesman. He knowledgeable, transparent, accessible and wasn't overbearing. If it wasn't for his effort, I would have likely bought from another dealership. knowledgeable, transparent, accessible and wasn't overbearing. If it wasn't for his effort, I would have likely bought from another dealership. More

I came here with my wife at night meet with Raul he was great we went for a test drive he took us all through the 2013 Explorer. We did'nt buy the car that night. I came back about a week latter and Ra great we went for a test drive he took us all through the 2013 Explorer. We did'nt buy the car that night. I came back about a week latter and Raul was off so Tony Martinez jump in and help us out he did everything i ask of him in a timeley matter we where able to do a deal on a explorer. Everything went very well Tony took me through the car show me how everthing worked and have told me if there is anything else i need or can't work just stop in and they will review it with me. I would buy another car from them for sure. More

good to deal with, not high pressure they were fair good to deal with, not high pressure they were fair with my trade in. Will help you set up your car the way you want it good to deal with, not high pressure they were fair with my trade in. Will help you set up your car the way you want it More

John at hawk ford was extremely helpful. He managed to work with me so i could get the car i wanted without going way over my budget. He really does take care of his customers work with me so i could get the car i wanted without going way over my budget. He really does take care of his customers More

I could not find the Ford Explorer I was looking for so I decided to look out of state. I told my sales guy what I wanted and he delivered. He was not a high pressure he gave me the facts and stood by them. decided to look out of state. I told my sales guy what I wanted and he delivered. He was not a high pressure he gave me the facts and stood by them. I am from Louisville, Kentucky and found the Explorer I wanted at Hawk Ford in Chicago, Illinois. So I decided to fly on Southwest cheap fares one way and pick it up. I love love love my new Explorer. My sales guy John Potter picked me up at the airport and was very professional. I talked to several dealerships before them and they gave me a way better interest rate too which of course made the payment lower. At the dealership they were so laid back and did not play games. I Would DEFINATELY come to Chicago again to buy from John Potter and Hawk Ford. Also the Sales Manager Joe Storti was great also. More

We went on the coldest day to just go look at cars and happen to walk into Hawk Ford not even thinking of really purchasing, when Salesman Mr. John Potter ask us of we needed any assistance, we saw a car happen to walk into Hawk Ford not even thinking of really purchasing, when Salesman Mr. John Potter ask us of we needed any assistance, we saw a car that interested us so we figured let's see what he can do for us, to our surprise we had everything we asked for in price. John and Used Car Manager Mr. Eddie Rodriguez were great in taking our questions and answering them to our satisfaction. Everyone was so helpful we were sold on what was offered to us. This was our first time at this dealer and we were very impressed with the entire dealership and all the people we came in contact with, even the financing was awesome, everything was went so smoothly. We are very happy with our new car, we would recommend this dealership we had a great experience, we are sure to tell all of family and friends. Buy American Made Cars let's keep our workforce!! Thank You very much HAWK FORD! More

I recently purchased a Certified Pre-owned vehicle from Hawk. I was happy with the way I was treated and had a fairly stress free buying experience. Overall, I'm happy with my new car. Hawk. I was happy with the way I was treated and had a fairly stress free buying experience. Overall, I'm happy with my new car. More