Napleton Ford of Oak Lawn

Great cutomer service Great customer service. Fair rates. Honest work without feeling pressured to get unnecessary work done. I always know my car is in good hands and that Great customer service. Fair rates. Honest work without feeling pressured to get unnecessary work done. I always know my car is in good hands and that the work done is top quality. More

service great service, no problems, very comfortable waiting room and clean bathroom. yourservice beats any other that I have experienced. price was O.K. fo great service, no problems, very comfortable waiting room and clean bathroom. yourservice beats any other that I have experienced. price was O.K. for good work and service. More

Great Customer Service and Excellent New Service Department The entire staff from manager down to technician where friendly. Wait time was as one would expect for the type of service my car receive. In addition The entire staff from manager down to technician where friendly. Wait time was as one would expect for the type of service my car receive. In addition, my car was washed and dried ready for pick up immediately after paying. More

Timely, informative, good execution. Good service. I like the complimentary car wash. The service people gave me a good detailed description of what they were going to do. It set the exp Good service. I like the complimentary car wash. The service people gave me a good detailed description of what they were going to do. It set the expectation. More

Great experince with ecellent staff Andrea is always pleasant and is very knowledgeable I was in and out in a very short time. The renovations look great a feel warm. Andrea is always pleasant and is very knowledgeable I was in and out in a very short time. The renovations look great a feel warm. More

Another great visit to Hawk Ford. Thank you. Andrea was great as usual. Kept me informed of where things stood, and did her very best to get me in and out. The visit was for basic stuff, but th Andrea was great as usual. Kept me informed of where things stood, and did her very best to get me in and out. The visit was for basic stuff, but the mechanic found a fairly large problem during his inspection. I guess this was a recall issue, though I never received notice of it. Either way, Andrea kept me up to date, and the mechanic fixed all issues in one trip. Car wash to boot! Perfect. More

great service The service was excellent because this dealership is a great place to buy a car new or used. The length of time waiting was worth it. The service was excellent because this dealership is a great place to buy a car new or used. The length of time waiting was worth it. More

great experience Eduardo and Adriana made this a great experience. They found the issue and took care of it in a timely manner. I would recommend Hawk Ford repair to o Eduardo and Adriana made this a great experience. They found the issue and took care of it in a timely manner. I would recommend Hawk Ford repair to other Ford owners. More

Great Experience I was really happy with this experience, they actually got my truck in early and back to me the same day, even though I had it planned to be there for I was really happy with this experience, they actually got my truck in early and back to me the same day, even though I had it planned to be there for 3-5 days !!! More

Great Service Hawk Team! In the last three weeks I had taken all of our 3 Ford cars in for service. I was happy with my visit each time. The service writer Eduardo Rodriguez , In the last three weeks I had taken all of our 3 Ford cars in for service. I was happy with my visit each time. The service writer Eduardo Rodriguez , Andrea Runge and Heather were very helpful and kept me well informed on what my car needed. I like the new system on how they take care of their customers. Thanks to all at Hawk Ford! More