Napleton Ford of Oak Lawn

Hub bearigs replacement. Wonderful mixed in with outstanding and beautiful. The service rep couldn't be more helpful and professional. the whole experience is most satisfy Wonderful mixed in with outstanding and beautiful. The service rep couldn't be more helpful and professional. the whole experience is most satisfying....I would return as a confident customer anytime. More

Great service I had great service. All the employees are very friendly and courteous. I had a quick turnaround. I didn't have to wait long for the service I was t I had great service. All the employees are very friendly and courteous. I had a quick turnaround. I didn't have to wait long for the service I was there to receive. More

Buyer Beware I bought a used 2011 Ford Escape from Hawk Ford with 6,000 miles on it back in July of 2014. I noticed rust on the rear quarter panels and call them I bought a used 2011 Ford Escape from Hawk Ford with 6,000 miles on it back in July of 2014. I noticed rust on the rear quarter panels and call them about it. They checked with Ford and Ford covered 600 of the 800 dollar repair job. Only our months later the rust is coming through the paint on both quarter panels. I was told the repair job was "guaranteed" for life when I picked it up. I would have been ok with it if it last several years, but four months! I called Hawk Ford and was told the paint was guaranteed not the rust. So Ford is out $600, I am out $200 plus car rental fees, while Hawk Ford collected $800. They were kind enough to tell me the problem is in a poor design on the quarter panel. Why couldn't they have told me the repair was a waste of time and money when I brought it in? More

Good Experience Alex was polite and very helpful. He went out of his way to make my experience positive. I will not hesitate to use your new Fast Lane again!. Alex was polite and very helpful. He went out of his way to make my experience positive. I will not hesitate to use your new Fast Lane again!. More

Great service,Fast and cheap.No pressure. Very professional,courteous and friendly.Was finished well before my promise time.Was offered a free car wash but I just had it cleaned.Jim told me to Very professional,courteous and friendly.Was finished well before my promise time.Was offered a free car wash but I just had it cleaned.Jim told me to stop back anytime gor a free wash.Nice touch,over the top service. More

MY REVIEW Very happy with your service. my problem was diagnosed and fixed immediately, I also got the oil changed since I was there. My Escape also got washed Very happy with your service. my problem was diagnosed and fixed immediately, I also got the oil changed since I was there. My Escape also got washed which is always nice. More

ALWAYS THE BEST PLACE TO PURCHASE A CAR The salesman knew all options and details of the vehicles we looked at and test drove. The salesman was professional and was never pushy. We felt ver The salesman knew all options and details of the vehicles we looked at and test drove. The salesman was professional and was never pushy. We felt very comfortable. More

Pleased Great job fixing my door and my car rides much better as a result of replacing the engine mount. Thank you for all that you do! Great job fixing my door and my car rides much better as a result of replacing the engine mount. Thank you for all that you do! More

Like New look New Quick lube is very good. No long waits. The remodeling seemed to take a long time but it was well worth the wait. Hoping it stays this nice. New Quick lube is very good. No long waits. The remodeling seemed to take a long time but it was well worth the wait. Hoping it stays this nice. More

Thank you for the excellent service Eduardo Rodriguez provided me with enough information to buy 4 new tires. Thank you Eduardo.The Quick Lane service is welcomed addition to your new bu Eduardo Rodriguez provided me with enough information to buy 4 new tires. Thank you Eduardo.The Quick Lane service is welcomed addition to your new building. More