Napleton Ford of Oak Lawn

Our new Fusion We're very satisfied with Joe, all the staff at Hawk Ford, and our second new Fusion. We would recommend Hawk Ford to everyone. They are very attentiv We're very satisfied with Joe, all the staff at Hawk Ford, and our second new Fusion. We would recommend Hawk Ford to everyone. They are very attentive and we haven't had any problems or concerns. Thank you everyone! More

smooth everything was excellent. from fernando taking time to show me choices around the lot and the way the finance officer had patience with my questions.e everything was excellent. from fernando taking time to show me choices around the lot and the way the finance officer had patience with my questions.everyone i dealt with was very polite More

lonnie is amazing I went with my brother who is a veteran to buy a car. Lonnie not only spent the time making sure he really liked the car but explained what options he I went with my brother who is a veteran to buy a car. Lonnie not only spent the time making sure he really liked the car but explained what options he had. Lonnie is a dedicated and patient salesman who deserves to be recgonized for the customer service he gave us. Im not one to usually write reviews but I would recommend lonnie to anyone I know. I will definitely be going back to him soon!! More

new car experience Excellent fast freindly one on one service recommend to everyone best dealer in il.telling all my frinds and family john swets number one and financ Excellent fast freindly one on one service recommend to everyone best dealer in il.telling all my frinds and family john swets number one and finance manger very helpfull More

Great The way my situation was handled was top notch . Very good service!!!!There is not much more that I can say about getting good service when you need i The way my situation was handled was top notch . Very good service!!!!There is not much more that I can say about getting good service when you need it most. More

An Outstanding Adventure John Swets made our ordering and purchasing a new Mustang an outstanding experience. He facilitated our choosing the car we wanted, he searched everyw John Swets made our ordering and purchasing a new Mustang an outstanding experience. He facilitated our choosing the car we wanted, he searched everywhere to find one available, and, since the car didn't exist, guided us through ordering the car. He kept us in the loop during the manufacturing process and made the delivery of my wife's Mustang a truly special occasion. Dave May (the new sales associate) gave my wife a very good briefing on her new car. In total, it was an outstanding adventure in consumer spending. More

Tie Rod Problem I brought the car in because of grinding noises and they found the problem right away. I like the full service on Saturday. It's hard for me to bring I brought the car in because of grinding noises and they found the problem right away. I like the full service on Saturday. It's hard for me to bring it in during the week. The staff was quick to get back to me and explain what needed to be done. No problems since. More

Great customer service I stopped at the quick lane for an oil change. Those guys were awesome!! Quality service! I'll definitely be back for my future service work. I stopped at the quick lane for an oil change. Those guys were awesome!! Quality service! I'll definitely be back for my future service work. More

Happy customer Very helpful sales rep worked with us to get the right car and a very good price. I would recommend John Potter to anyone looking for a newor used car Very helpful sales rep worked with us to get the right car and a very good price. I would recommend John Potter to anyone looking for a newor used car. More

Excellent Salesman - Chad Fensin I have done lots of business with Hawk Ford in the past, both new cars purchases and service. I continue to come back to this location because of the I have done lots of business with Hawk Ford in the past, both new cars purchases and service. I continue to come back to this location because of the excellent service and team, specifically Chad Fensin most recently. Chad was extremely professional and made my buying experience painless, often going out of his way to get things done for me. More