Napleton Ford of Oak Lawn

They took the time to explain Andrea, Randy & Andy took the time & showed us & explained what was wrong with my car & my mom's car - when we have been coming in time after time & n Andrea, Randy & Andy took the time & showed us & explained what was wrong with my car & my mom's car - when we have been coming in time after time & no one explains anything that's been done in language we can understand. More

excellent! My husband and I recently purchased a 2015 Ford F-150 from Hawk Ford. Gil and JP both helped us from start to finish. We were never pressured, a My husband and I recently purchased a 2015 Ford F-150 from Hawk Ford. Gil and JP both helped us from start to finish. We were never pressured, and they both treated us with the utmost courtesy and respect. I can confidently say that this is the most positive car buying experience I have ever had! More

Excellent and timely I was in and out in less than 30 minutes and my the young man who help me was great ! My vehicle was cleaned and returned to me in record time . I was in and out in less than 30 minutes and my the young man who help me was great ! My vehicle was cleaned and returned to me in record time . More

Express Lane Saves Time I took my vehicle in for an oil change using Hawk Ford's Express Lane for the first time on August 26th. I arrived at 7 a.m. I also requested a front I took my vehicle in for an oil change using Hawk Ford's Express Lane for the first time on August 26th. I arrived at 7 a.m. I also requested a front end alignment check at that time. I was in and out with all services completed within an hour. This is a great way to save time while still having services performed by a certified Ford dealership. Mr. Rodriguez advised me of the fact my cabin air filter was in need of replacement and explained how far off the alignment was off. I was also informed of the "lifetime alignment" feature. Living in the Chicagoland area, being able to get one alignment a year for the life of my car is a big plus. Considering the cost of one alignment, this offer will pay for itself in a short time. More

Low ball manager This guy was your classic "if you buy it right now." We called back with better financing from our bank and low and behold my offer was off the table. This guy was your classic "if you buy it right now." We called back with better financing from our bank and low and behold my offer was off the table. He tacked another $1500 on the price we agreed on. I have bought many cars and have near perfect credit, but I've never been treated like that before. We found our car, with a better price and even better financing than my bank! Buyers out there, beware of Hawk Ford! More

Awesome Experience Purchasing my very first New Car was a bit nerve wrecking, but the gentlemen at Hawk Ford made it an enjoyable experience. I have to say, everyone wa Purchasing my very first New Car was a bit nerve wrecking, but the gentlemen at Hawk Ford made it an enjoyable experience. I have to say, everyone was friendly and very knowledgeable. Even the scariest part of signing my life away in the finance department with Joe was not as bad as I expected as we were laughing and joking through the whole experience. Thank you to all of you who took the time to calm my nerves and work with me and my family to make buying my Ford Focus a pleasant experience. More

The Hawk Ford Service Experience. The service is the best...Ron Dumont couldn't be more helpful...more courteous, concerned, and professional working with you. The whole experience The service is the best...Ron Dumont couldn't be more helpful...more courteous, concerned, and professional working with you. The whole experience at Hawk Ford is most satisfying. Ken Klein is the best...always willing to listen, talk, and help with anything concerning your vehicle. Andrea Runge is the finest, energetic advisor a person could ask for. She goes above and beyond the call of duty when working with you to get any problem solved. She is the best. More

awesome Hi, Ken Klein did a great job!!!! I have went to other dealerships and I like the fact that you guys can recut rotors. Thank you, Jen Hi, Ken Klein did a great job!!!! I have went to other dealerships and I like the fact that you guys can recut rotors. Thank you, Jen More

I got my truck I was looking for an F-150 for months now. Chad sold us an Explorer in March and said we will find your truck at an affordable price. He worked with m I was looking for an F-150 for months now. Chad sold us an Explorer in March and said we will find your truck at an affordable price. He worked with me and after a few months got me in my truck! He was so patient and caring. If you visit Hawk ask for Chad! More

fantastic got an oil change from the quick lane at hawk ford and it was great! Alex Marcinkowski was super helpful! He even called me Sir and pulled my car arou got an oil change from the quick lane at hawk ford and it was great! Alex Marcinkowski was super helpful! He even called me Sir and pulled my car around for me! What a great guy. The service was fast too. More