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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,160 reviews
May 26, 2019
Overall I was satisfied No complaints , my truck went in for a check engine light . They got my car in same day got it back the next . The gentleman from service to the ladie No complaints , my truck went in for a check engine light . They got my car in same day got it back the next . The gentleman from service to the ladies at the cashiers window we’re all very helpful. More
by CHAMORROAXEL96
Verified CustomerEmployees Worked With
Todd meca
May 25, 2019
Quick Turn Around Brought my car in with a brake issue and the service department fixed it in no time and under warranty. Really great fun for their work. Brought my car in with a brake issue and the service department fixed it in no time and under warranty. Really great fun for their work. More
by MSTANTO2
Employees Worked With
Oscar in the service department
May 25, 2019
Buying a car I received good help buying a car. He was friendly and got me exactly what I was looking for, with a price we both agreed on I received good help buying a car. He was friendly and got me exactly what I was looking for, with a price we both agreed on More
by MarcusB
Employees Worked With
Ali Huseen
May 24, 2019
Outstanding...again! From beginning to end...roughly less than an hour...my experience with Oscar was outstanding...the Gentleman was very helpful and communicative throug From beginning to end...roughly less than an hour...my experience with Oscar was outstanding...the Gentleman was very helpful and communicative throughout...a great representative of the HAWK organization. More
by THREEKILTS
Employees Worked With
Oscar Rivera, Ali Huseen
May 24, 2019
Friendly service. Responded to our requests to help understand how the truck works in a friendly manor. The service was quick and pleasant. Thank you for your sevice. Responded to our requests to help understand how the truck works in a friendly manor. The service was quick and pleasant. Thank you for your sevice. More
by Explorer
Employees Worked With
Kevin McGlennon
May 23, 2019
Had my passenger air bag replaced to to a recall. The staff were courteous and efficient. The wait was less than the four hour predicted so that was great. I appreciated the free coffee and WiFi whi The staff were courteous and efficient. The wait was less than the four hour predicted so that was great. I appreciated the free coffee and WiFi while waiting. More
by Jacque
Employees Worked With
Oscar Rivera/Assistant Sales Manager
May 23, 2019
Vehicle recall for carbon monoxide issue Oscar was very friendly. Looked up the history of my vehicle and was informative. As far as the recall, he told me it would be about an hour and a hal Oscar was very friendly. Looked up the history of my vehicle and was informative. As far as the recall, he told me it would be about an hour and a half and they called right at that mark. The mechanics evidently know what they are doing to be exact on the time. More
by AAJREZEK
Employees Worked With
Oscar Rivera
May 23, 2019
Service was just fine Very please with the serviceWhat more do you want your service was fantastic thank you everything was just fine prices of some things is just too hard Very please with the serviceWhat more do you want your service was fantastic thank you everything was just fine prices of some things is just too hard hope you guys can work on that appreciate you and have a good day thank you More
by KENDELLH1
Employees Worked With
Nick Shaqra
May 22, 2019
Service complaint Only complaint is I bring my car in every 5 months for service as I do not drive 5000 miles in 5 month period. The would not rotate my tires as it is Only complaint is I bring my car in every 5 months for service as I do not drive 5000 miles in 5 month period. The would not rotate my tires as it is less than 10000 miles. If I’m paying for service I would like my tires rotated. More
by SAINT34332
Employees Worked With
Mo Yousef
May 22, 2019
Poor customer service. Representative wasn’t qualified. Don’t care about the issue at hand. Waved me off. I’ve bought several Vehicles here. Can always take my money elsew Representative wasn’t qualified. Don’t care about the issue at hand. Waved me off. I’ve bought several Vehicles here. Can always take my money elsewhere. More
by DEMETRIUSMCLOYD
Employees Worked With
Mark Gorokhovsky
