Napleton Ford of Oak Lawn

Really great service center, they had my vehicle ready before the estimated time. Rich my service advisor was very efficient and friendly. This being my first time at Hawk Ford, I would definitely come ag before the estimated time. Rich my service advisor was very efficient and friendly. This being my first time at Hawk Ford, I would definitely come again. Sincerely, James C More

Hawk Ford very professional, courteous, dependable and knowledgeable. Awesome employees. I give them 5 Stars. knowledgeable. Awesome employees. I give them 5 Stars. More

Had to bring my vehicle several times before they got it right. Service department was GREAT! Shout out to. service advisor Kathy Bucholz. She went to bat for me and got my repairs done. I’ve been dealing w right. Service department was GREAT! Shout out to. service advisor Kathy Bucholz. She went to bat for me and got my repairs done. I’ve been dealing with Hawk ford since they were Hawkinson Ford back in 1978. Always had a Ford. As far as I’m concerned I’ll by my next Ford here at Hawk Ford! More

Always courteous with great service and I have never had a long wait for a appointment a long wait for a appointment More

Manger was good at making up for sells representative. Explained things clearly which covered confusion. Explained things clearly which covered confusion. More

They did a great job with the touch screen in our truck. Music, calls, and navigation work great. Music, calls, and navigation work great. More

My appointment was at 830 I was told they would have to keep my car half the day. I was greeted by a gentleman and I ask about getting a rental car and he said the prices are too high even using your insu keep my car half the day. I was greeted by a gentleman and I ask about getting a rental car and he said the prices are too high even using your insurance. We can have you out in an hour. You all did just that.. More

Went for recall in June didn’t have part, never heard back. I called September they got the part so they fixed it & said they’d look at my why my seat doesn’t fold but didn’t back. I called September they got the part so they fixed it & said they’d look at my why my seat doesn’t fold but didn’t More

The service was great and fast I will definitely come back again next time for my oil change back again next time for my oil change More

Very quick repair, and professional service by the employees. Great place to get wirk done . employees. Great place to get wirk done . More