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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
May 07, 2019
Air bag replacement and works service Was very seemless and finished everything very quickly everyone was friendly and helpful. I feel safer In my car now that the airbags have been replac Was very seemless and finished everything very quickly everyone was friendly and helpful. I feel safer In my car now that the airbags have been replaced More
by TEMPERLYSEAN
Verified CustomerEmployees Worked With
Julie Vega
May 07, 2019
What a great experience Everything was done same day, quality staff, well trained and prepared for any and every question I had. The management team was sound and prepared to Everything was done same day, quality staff, well trained and prepared for any and every question I had. The management team was sound and prepared to handle every situation, Fernando and Nick were excellent. I’m very happy with my purchase and will be bringing the vehicle to both the hawk ford service center and the hawk ford quicklane for any and all of the services required for this new vehicle. More
by Smoosh
Employees Worked With
Nick Shaqra, Fernando Garcia
May 07, 2019
Quick, personal service I took my 2010 Escape in for its oil change - Alex remembers me and is most polite and personable. The service took no time at all, and he alerted me I took my 2010 Escape in for its oil change - Alex remembers me and is most polite and personable. The service took no time at all, and he alerted me to the need in the future that the front brakes be done. More
by karenjefferies
Employees Worked With
Alex
May 07, 2019
Amazing Customer Service Quick servicing Friendly assistance Thanks for the complimentary coffee it was delicious My car drives like new again and I'm very glad I took my Quick servicing Friendly assistance Thanks for the complimentary coffee it was delicious My car drives like new again and I'm very glad I took my vehicle to Hawk Auto Ford Professional people who know exactly what they're doing Main shout out to Tod the Service Manager Thanks for all the Help and For fixing my baby!! More
by 97ANDRESSARABIA
Employees Worked With
Tod Maca
May 07, 2019
Fast and Friendly Service I stopped in during the week in order to get my car serviced with an oil change. I projected that the entire service time would be a while so I sched I stopped in during the week in order to get my car serviced with an oil change. I projected that the entire service time would be a while so I scheduled a ride from my wife to pick me up. Before she arrived at the Quick Lane Service Center, my car was all set and ready to go. I was so shocked at how fast and friendly the service was. More
by michael.brown0
Employees Worked With
Ben Holmes
May 07, 2019
Service with a smile The experience was pleasant and awesome. I purchased my vehicle 2 years ago and the Hawk Family still reaches out to me!! The service and customer com The experience was pleasant and awesome. I purchased my vehicle 2 years ago and the Hawk Family still reaches out to me!! The service and customer commitment to quality is why I still use Hawk ! More
by RODHILL1906
Employees Worked With
Mo Yousef, Bert Abdullah
May 07, 2019
Brand new car came with amazing customer service! It was a great experience to have a salesman truly care and want to teach. Came in for service came out with a new car! It was a great experience to have a salesman truly care and want to teach. Came in for service came out with a new car! More
by MARELLYCARRETERO
Employees Worked With
Dan from Finance was also a HUGE help! , Anthony Gandara
May 07, 2019
Came in for service on focus I have always had great experiences at this dealership, except the last time when Jesus was arguing with me and pushing us to buy a truck. John Swets I have always had great experiences at this dealership, except the last time when Jesus was arguing with me and pushing us to buy a truck. John Swets and Tom were both great salespeople, but it's the finance people who get my business. They are the ones who make the deal go through. They are why we come back to Hawk. More
by bachseitekennels
Employees Worked With
Jon Swets
May 07, 2019
Kentucky Ken Service was as specified and the wait wasn’t as long as it has been in n the past. Very courteous professional staff. I will definitely recommend..Som Service was as specified and the wait wasn’t as long as it has been in n the past. Very courteous professional staff. I will definitely recommend..Some of the ydear More
by drrock1992
Employees Worked With
None
May 07, 2019
RECALL PART-fORD fOCUS The service to put in the part took about an hour. The wait was short and I enjoyed the hot chocolate while waiting, The service was very good. The service to put in the part took about an hour. The wait was short and I enjoyed the hot chocolate while waiting, The service was very good. More
by mayanz
Employees Worked With
Paul Stassin
