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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,047 reviews
May 07, 2019
Always a Pleasant Experience I have been here a handful of times for my Focus and everyone here is always a pleasure to deal with. This location has consistent amazing customer se I have been here a handful of times for my Focus and everyone here is always a pleasure to deal with. This location has consistent amazing customer service and I am always pleased. As long as I own a Ford I will always come here to get my vehicle serviced. More
by B.CROSBY09
Verified CustomerEmployees Worked With
Paul Stassin
May 07, 2019
Stellar Service Lost power steering. Brought car in and within 2 hours was called to let me know what issue was. Dealt with Oscar Rivera. Excellent service! Lost power steering. Brought car in and within 2 hours was called to let me know what issue was. Dealt with Oscar Rivera. Excellent service! More
by BGREENE5
Employees Worked With
oscar rivera
May 07, 2019
Oil change Great service friendly staff good job boys and girls keep up the good work . One thing I don’t understand why it’s 150.00 per dDiagnosis. When you’re Great service friendly staff good job boys and girls keep up the good work . One thing I don’t understand why it’s 150.00 per dDiagnosis. When you’re handed a sheet with several things listed that need to be fixed. More
by wcoleman6363
Employees Worked With
Anthony Martinez
May 07, 2019
TAKKEN CARE OF VERY WELL BY YOUR STAFF Staff explained what was happening all through the process, they were kind and courteous. They also made sure that I received a decent loaner while th Staff explained what was happening all through the process, they were kind and courteous. They also made sure that I received a decent loaner while the Escape was being repaired More
by GDAL
Employees Worked With
Oscar, Julie Vega
May 07, 2019
Air bag replacement and works service Was very seemless and finished everything very quickly everyone was friendly and helpful. I feel safer In my car now that the airbags have been replac Was very seemless and finished everything very quickly everyone was friendly and helpful. I feel safer In my car now that the airbags have been replaced More
by TEMPERLYSEAN
Employees Worked With
Julie Vega
May 07, 2019
What a great experience Everything was done same day, quality staff, well trained and prepared for any and every question I had. The management team was sound and prepared to Everything was done same day, quality staff, well trained and prepared for any and every question I had. The management team was sound and prepared to handle every situation, Fernando and Nick were excellent. I’m very happy with my purchase and will be bringing the vehicle to both the hawk ford service center and the hawk ford quicklane for any and all of the services required for this new vehicle. More
by Smoosh
Employees Worked With
Nick Shaqra, Fernando Garcia
May 07, 2019
Quick, personal service I took my 2010 Escape in for its oil change - Alex remembers me and is most polite and personable. The service took no time at all, and he alerted me I took my 2010 Escape in for its oil change - Alex remembers me and is most polite and personable. The service took no time at all, and he alerted me to the need in the future that the front brakes be done. More
by karenjefferies
Employees Worked With
Alex
May 07, 2019
Amazing Customer Service Quick servicing Friendly assistance Thanks for the complimentary coffee it was delicious My car drives like new again and I'm very glad I took my Quick servicing Friendly assistance Thanks for the complimentary coffee it was delicious My car drives like new again and I'm very glad I took my vehicle to Hawk Auto Ford Professional people who know exactly what they're doing Main shout out to Tod the Service Manager Thanks for all the Help and For fixing my baby!! More
by 97ANDRESSARABIA
Employees Worked With
Tod Maca
May 07, 2019
Fast and Friendly Service I stopped in during the week in order to get my car serviced with an oil change. I projected that the entire service time would be a while so I sched I stopped in during the week in order to get my car serviced with an oil change. I projected that the entire service time would be a while so I scheduled a ride from my wife to pick me up. Before she arrived at the Quick Lane Service Center, my car was all set and ready to go. I was so shocked at how fast and friendly the service was. More
by michael.brown0
Employees Worked With
Ben Holmes
May 07, 2019
Service with a smile The experience was pleasant and awesome. I purchased my vehicle 2 years ago and the Hawk Family still reaches out to me!! The service and customer com The experience was pleasant and awesome. I purchased my vehicle 2 years ago and the Hawk Family still reaches out to me!! The service and customer commitment to quality is why I still use Hawk ! More
by RODHILL1906
Employees Worked With
Mo Yousef, Bert Abdullah
