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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
May 10, 2019
Got Me In And Out!! Was Friendly And Got Me In And Out With In A Hour !! Great Job. Dont have anything else to say. was in for a recall on my airbag. Was Friendly And Got Me In And Out With In A Hour !! Great Job. Dont have anything else to say. was in for a recall on my airbag. More
by LUCKYPENNY1960
Verified CustomerEmployees Worked With
Brittanie Cowan
May 09, 2019
Amazing service above and beyond! Car was towed in. Car was received back on time as promised. They even fixed a factory recall while it was in! Was truly impressed Car was towed in. Car was received back on time as promised. They even fixed a factory recall while it was in! Was truly impressed More
by KMELVIN080356
Employees Worked With
Unknown, Fernando Garcia, Antony Garcia, Ramy Modalala
May 09, 2019
Great service Crew busted their butts getting the parts in early, and I got my car back when I needed it, with a loaner set up too! Crew busted their butts getting the parts in early, and I got my car back when I needed it, with a loaner set up too! More
by JOSEPH.SUTALO
Employees Worked With
Kevin
May 09, 2019
Very good service Customer service at the repair center is very pleasant and carrying, they ask additional questions about problems or any other concerns you may have Customer service at the repair center is very pleasant and carrying, they ask additional questions about problems or any other concerns you may have. They come back with your time repair and estimates very quickly. I was very pleased. More
by teresadiaz1965
Employees Worked With
Paul Stassin
May 09, 2019
Very good Because the service was excellent and service reps are very Knowledgeable about there job and Paul S. Is away friendly and explain the problem with y Because the service was excellent and service reps are very Knowledgeable about there job and Paul S. Is away friendly and explain the problem with your vehicle More
by VBSSCRAP
Employees Worked With
Paul S. In service
May 09, 2019
Recall fixed the gas tank recall was very quick and friendly and did all they things to make it safe for me.do all of my service there. fixed the gas tank recall was very quick and friendly and did all they things to make it safe for me.do all of my service there. More
by CURT11091945
Employees Worked With
Ed Rodriguez, Julie Vega
May 08, 2019
Good service The staff was very kinda and the service was excellent. I would recommend this location. Been coming here for years. Thanks hawk ford of oak lawn! The staff was very kinda and the service was excellent. I would recommend this location. Been coming here for years. Thanks hawk ford of oak lawn! More
by NICOLEDONAHUE62891
Employees Worked With
Bert Abdullah, Antony Garcia, Anthony Gandara, Ramy Modalala, Ali Huseen, Luis Diaz, Mike Hopkins, Bill Bentley, Brian Ihde
May 08, 2019
Always satisfied I am always satisfied with the job once completed. And Kevin is the best service Manager. This is the only place that services my car. I am always satisfied with the job once completed. And Kevin is the best service Manager. This is the only place that services my car. More
by REESEE0904
Employees Worked With
Kevin
May 08, 2019
Coolant Issues Solved In One Hour This was a great service experience, it was my first time at this location and it was an unique situation I brought them. My vehicle had been leaking This was a great service experience, it was my first time at this location and it was an unique situation I brought them. My vehicle had been leaking coolant for about three months and but I could not identify the source of the leak, finally I decided to take it in. I was greeted promptly and all my questions were answered at the time of write up. Everyone was friendly and the waiting area was spectacular, clean as could be and well stocked with coffee. In less than 15 minutes I was updated by my service adviser that my vehicle had a leak coming from the overflow tank, and that it was covered under factory warranty, as well as that I had a recall that was going to be taken care of as well. Within a hour of being there I was told my vehicle was all set and ready to go with a recap of what was done to my vehicle. Overall, the service was hands down the best I have seen and I would recommend this location for any Ford drivers. I will be back again when it is time to service my vehicle, thank you Hawk Ford! More
by filbert.salome9
Employees Worked With
Service Adviser @ Desk 3
May 08, 2019
Hawk Ford service cener Hawk Ford service center replaced my dead battery in a reasonable amount of time at their Express Lane area. The vehicle was still covered under the 3 Hawk Ford service center replaced my dead battery in a reasonable amount of time at their Express Lane area. The vehicle was still covered under the 3 year bumper-to-bumper warranty. The employees were professional and I was pleased by the service that I received. More
by Bill M
Employees Worked With
Alex Marcinkowski
