Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,047 reviews
May 17, 2019
Quick lane services Service is great but I m unable to get my points in my ford pass app. Help will be appreciated . I serviced my two car but not getting any points. Service is great but I m unable to get my points in my ford pass app. Help will be appreciated . I serviced my two car but not getting any points. More
by tnboby
Verified CustomerEmployees Worked With
Not remember
May 17, 2019
Too many trans problems Very disappointed with this Ford Focus , nothing but trans problem. This cluch was worked in more than 3 times. It took 6 days to get my car back. Very disappointed with this Ford Focus , nothing but trans problem. This cluch was worked in more than 3 times. It took 6 days to get my car back. More
by LINDARYS50
Employees Worked With
Kevin
May 17, 2019
Well done! Kevin took care of me immediately, remembered me from last visit and listened to my needs. Would work with Kevin again he works long hours and went ab Kevin took care of me immediately, remembered me from last visit and listened to my needs. Would work with Kevin again he works long hours and went above and beyond! More
by Tbollinger22
Employees Worked With
Kevin at service desk.
May 17, 2019
Perfect Top notch, no pressure to buy. Great prices and product. Very knowledgeable employees. Couldn't ask for a better sales experience. Very happy with our Top notch, no pressure to buy. Great prices and product. Very knowledgeable employees. Couldn't ask for a better sales experience. Very happy with our new purchase. More
by SMALEWSKI
Employees Worked With
Brian Ihde
May 16, 2019
05/15;/19 Service Appointment The service was great, and my vehicle was checked in and worked on almost immediately upon my arrival. I was also kept informed throughout the process The service was great, and my vehicle was checked in and worked on almost immediately upon my arrival. I was also kept informed throughout the process which was much appreciated. More
by P39
Employees Worked With
Anthony Martinez
May 16, 2019
Exceptional service Everyone at Hawk Ford worked as a team to make my purchase pleasant, fast and easy. Karen was my salesperson, the manager, finance guy and porters wer Everyone at Hawk Ford worked as a team to make my purchase pleasant, fast and easy. Karen was my salesperson, the manager, finance guy and porters were all friendly and helpful More
by Mshirschboeck
Employees Worked With
Karen Bol
May 16, 2019
Raquel,, Bill, Brian , and Joe were awesome 👍👍 Raquel got the ball rolling and Brian, Bill, and Joe were the best. Very professional, efficient and made the experience quite enjoyable. Definitely Raquel got the ball rolling and Brian, Bill, and Joe were the best. Very professional, efficient and made the experience quite enjoyable. Definitely be back again More
by JIMMCCARTHY0
Employees Worked With
Joe ( the finance stud), Raquel Walton, Bill Bentley, Brian Ihde
May 16, 2019
car Repair Paul was very informative and extremely nice. Everyone at Hawk is very nice. I feel Paul went above and beyond for me. My car seems to be running like Paul was very informative and extremely nice. Everyone at Hawk is very nice. I feel Paul went above and beyond for me. My car seems to be running like it’s brand new. I believe everything he recommended was necessary and didn’t try and sell me something I did not need. Good man. More
by LAURA35
Employees Worked With
Paul Stassin, Antony Garcia
May 15, 2019
fast and friendly I always get in and out the service is professional and fast . I am even impress that Alex remembers me out of all the customers he check in .. he kn I always get in and out the service is professional and fast . I am even impress that Alex remembers me out of all the customers he check in .. he know I like certain things done to my truck and its handled every time. More
by CONNIEJORIAN
Employees Worked With
alex from quick lane service
May 15, 2019
Great job took good care of my Shelby GT350 They took very good care of my Shelby GT350 and treated me well. I appreciate the special attention they gave me. They got me in and out quick They took very good care of my Shelby GT350 and treated me well. I appreciate the special attention they gave me. They got me in and out quick More
by mhochsprung
Employees Worked With
Quick Lane
