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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,047 reviews
May 30, 2019
New car vehicle alignment Bought a 2019 Edge. Noticed car was steering right. Scheduled a service I got in the same day. An alignment was performed and the car steers perfectly Bought a 2019 Edge. Noticed car was steering right. Scheduled a service I got in the same day. An alignment was performed and the car steers perfectly now. Nice job guys. More
by CHUCK HUNTINGTON
Verified CustomerEmployees Worked With
Nick Shaqra, Luis Diaz
May 30, 2019
We are now part of the Ford family. Start to finish was a good experience. I will wait for my first maintenance experience to add the last star to this review. Thanks (Of course you coul Start to finish was a good experience. I will wait for my first maintenance experience to add the last star to this review. Thanks (Of course you could speed up the process by featuring us in a Ford commercial. No pressure. 😁) More
by Mrs. V
Employees Worked With
Nick Shaqra, Alma Miron
May 28, 2019
Quick and Easy Quick and painless process. Will definitely be back again for basic maintenance and diagnostic. The waiting room was nice and comfortable as well. I a Quick and painless process. Will definitely be back again for basic maintenance and diagnostic. The waiting room was nice and comfortable as well. I appreciate the help. More
by rosseugene
Employees Worked With
Alex
May 27, 2019
Great experience I dropped my car off on a Friday afternoon on a holiday weekend. Kevin and the rest of the staff were friendly courteous helpful and had me back on th I dropped my car off on a Friday afternoon on a holiday weekend. Kevin and the rest of the staff were friendly courteous helpful and had me back on the road the next day. More
by JB
Employees Worked With
Kevin
May 27, 2019
A plus job Staff were pleasant and on time. They clearly explained the work that needed to be done.waiting room was clean and comfortable and made the wait comfo Staff were pleasant and on time. They clearly explained the work that needed to be done.waiting room was clean and comfortable and made the wait comfortable. More
by tbanett
Employees Worked With
Mike Hopkins
May 27, 2019
Great service The staff treated me well, completed the job in a timely manner and the price was good. I would recommend this dealership in the future The staff treated me well, completed the job in a timely manner and the price was good. I would recommend this dealership in the future More
by Mark Smith
Employees Worked With
Albert and I believe the main employee that took care of me during my visit was named Conner
May 27, 2019
Only one thing I didn’t like They usually wash my car & I was expecting that after paying almost $500. They tried to clean my rim but said they couldn’t get it off. I took my car They usually wash my car & I was expecting that after paying almost $500. They tried to clean my rim but said they couldn’t get it off. I took my car to a $4 car wash & most of the rust cane off. So I don’t know I if they didn’t want to clean my rim or not but if their would be a next time, I would let them know More
by dalilachavers
Employees Worked With
Oscar
May 26, 2019
Overall I was satisfied No complaints , my truck went in for a check engine light . They got my car in same day got it back the next . The gentleman from service to the ladie No complaints , my truck went in for a check engine light . They got my car in same day got it back the next . The gentleman from service to the ladies at the cashiers window we’re all very helpful. More
by CHAMORROAXEL96
Employees Worked With
Todd meca
May 25, 2019
Buying a car I received good help buying a car. He was friendly and got me exactly what I was looking for, with a price we both agreed on I received good help buying a car. He was friendly and got me exactly what I was looking for, with a price we both agreed on More
by MarcusB
Employees Worked With
Ali Huseen
May 25, 2019
Quick Turn Around Brought my car in with a brake issue and the service department fixed it in no time and under warranty. Really great fun for their work. Brought my car in with a brake issue and the service department fixed it in no time and under warranty. Really great fun for their work. More
by MSTANTO2
Employees Worked With
Oscar in the service department
