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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
May 31, 2019
New car buying Everyone went above and beyond helping with my new car purchase and any and all questions that I had. I would recommend Hawk Ford to anyone. Everyone went above and beyond helping with my new car purchase and any and all questions that I had. I would recommend Hawk Ford to anyone. More
by Bnied
Verified CustomerEmployees Worked With
Mark Gorokhovsky, Bert Abdullah
May 31, 2019
Swift Courtesy and Kind. I was very please with the service the manager at another dealership had prearrange for me to pick up my key so they were Johnny on it and yes I am ha I was very please with the service the manager at another dealership had prearrange for me to pick up my key so they were Johnny on it and yes I am happy with the service and will definitely come back for oil changes. More
by Dini
Employees Worked With
Anthony Gandara
May 30, 2019
EXPLORER WENT FOR AN OIL CHANGE, CAME OUT WITH A NEW EXPLORER !! LOVE IT !! THANKS HAWK FORD !! NEVER MET RAQUEL BUT RAMY & NOAH HAD ME HOOKED ON THE 2019 SPOR WENT FOR AN OIL CHANGE, CAME OUT WITH A NEW EXPLORER !! LOVE IT !! THANKS HAWK FORD !! NEVER MET RAQUEL BUT RAMY & NOAH HAD ME HOOKED ON THE 2019 SPORT & DELIVERED !! VERY HAPPY WITH MY CHOICE !! THANKS HAWK FORD !! More
by MRVOP45
Employees Worked With
Ramy Modalala, Raquel Walton
May 30, 2019
Fast, and polite I found a screw in my tire. During my lunch hour at work I drove into Hawk to have my tire looked at. 45 minutes later I was on my way back to work wi I found a screw in my tire. During my lunch hour at work I drove into Hawk to have my tire looked at. 45 minutes later I was on my way back to work with my tire repaired. More
by JOEY
Employees Worked With
Alma Miron
May 30, 2019
Outstanding customer service and follow through Nick the GM and Ramy the sales Consultant were a pleasure to work with. They answered all of our questions and provided us with multiple options based Nick the GM and Ramy the sales Consultant were a pleasure to work with. They answered all of our questions and provided us with multiple options based on our needs and budget. Ramy follow ups after purchasing our Explorer have been outstanding. More
by Tomz
Employees Worked With
Nick Shaqra, Ramy Modalala
May 30, 2019
I love yall thanks for my car the dodge challenger 🤑🤑 They was very nice help me right away thanks again I would recommend this car lot to everybody a real dealership car ride smooth can't stop driving it They was very nice help me right away thanks again I would recommend this car lot to everybody a real dealership car ride smooth can't stop driving it More
by Splurge
Employees Worked With
Nick Shaqra, Anthony Martinez, Julie Vega
May 30, 2019
New car vehicle alignment Bought a 2019 Edge. Noticed car was steering right. Scheduled a service I got in the same day. An alignment was performed and the car steers perfectly Bought a 2019 Edge. Noticed car was steering right. Scheduled a service I got in the same day. An alignment was performed and the car steers perfectly now. Nice job guys. More
by CHUCK HUNTINGTON
Employees Worked With
Nick Shaqra, Luis Diaz
May 30, 2019
We are now part of the Ford family. Start to finish was a good experience. I will wait for my first maintenance experience to add the last star to this review. Thanks (Of course you coul Start to finish was a good experience. I will wait for my first maintenance experience to add the last star to this review. Thanks (Of course you could speed up the process by featuring us in a Ford commercial. No pressure. 😁) More
by Mrs. V
Employees Worked With
Nick Shaqra, Alma Miron
May 28, 2019
Quick and Easy Quick and painless process. Will definitely be back again for basic maintenance and diagnostic. The waiting room was nice and comfortable as well. I a Quick and painless process. Will definitely be back again for basic maintenance and diagnostic. The waiting room was nice and comfortable as well. I appreciate the help. More
by rosseugene
Employees Worked With
Alex
May 27, 2019
Great experience I dropped my car off on a Friday afternoon on a holiday weekend. Kevin and the rest of the staff were friendly courteous helpful and had me back on th I dropped my car off on a Friday afternoon on a holiday weekend. Kevin and the rest of the staff were friendly courteous helpful and had me back on the road the next day. More
by JB
Employees Worked With
Kevin
