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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,047 reviews
June 03, 2019
car repair I was helped by Oscar, the assistant service manager. First time at this dealer's service center. Good communication in identifying the problem and t I was helped by Oscar, the assistant service manager. First time at this dealer's service center. Good communication in identifying the problem and the status of the repair. More
by Steve
Verified CustomerEmployees Worked With
Oscar, assistant service manager
June 02, 2019
Dissapointed I was there a transmission recall adjustment, then a half hour later I was told they couldn't do it for they didn't have the resources. I was there a transmission recall adjustment, then a half hour later I was told they couldn't do it for they didn't have the resources. More
by KLYNCH1963
Employees Worked With
Forgot his name
May 31, 2019
Alex was terrific I trust Alex and enjoyed talking to him about my car he is very friendly and hope he will be at Ford for along time to come great I trust Alex and enjoyed talking to him about my car he is very friendly and hope he will be at Ford for along time to come great More
by CHRAPKIEWICZ
Employees Worked With
Alex
May 31, 2019
Experience perfect Good job guy was a very job God bless you guys. I was a good experience take my car to you guys if any problems i come back. Good job guy was a very job God bless you guys. I was a good experience take my car to you guys if any problems i come back. More
by Tiburon Mayor 23
Employees Worked With
Nick Shaqra, Anthony Martinez, Antony Garcia, Anthony Gandara, Julie Vega, Brittanie Cowan, Alby Martinez, Luis Diaz, Jessica Madrigal, Emma Ferguson
May 31, 2019
New car buying Everyone went above and beyond helping with my new car purchase and any and all questions that I had. I would recommend Hawk Ford to anyone. Everyone went above and beyond helping with my new car purchase and any and all questions that I had. I would recommend Hawk Ford to anyone. More
by Bnied
Employees Worked With
Mark Gorokhovsky, Bert Abdullah
May 31, 2019
Swift Courtesy and Kind. I was very please with the service the manager at another dealership had prearrange for me to pick up my key so they were Johnny on it and yes I am ha I was very please with the service the manager at another dealership had prearrange for me to pick up my key so they were Johnny on it and yes I am happy with the service and will definitely come back for oil changes. More
by Dini
Employees Worked With
Anthony Gandara
May 30, 2019
EXPLORER WENT FOR AN OIL CHANGE, CAME OUT WITH A NEW EXPLORER !! LOVE IT !! THANKS HAWK FORD !! NEVER MET RAQUEL BUT RAMY & NOAH HAD ME HOOKED ON THE 2019 SPOR WENT FOR AN OIL CHANGE, CAME OUT WITH A NEW EXPLORER !! LOVE IT !! THANKS HAWK FORD !! NEVER MET RAQUEL BUT RAMY & NOAH HAD ME HOOKED ON THE 2019 SPORT & DELIVERED !! VERY HAPPY WITH MY CHOICE !! THANKS HAWK FORD !! More
by MRVOP45
Employees Worked With
Ramy Modalala, Raquel Walton
May 30, 2019
Fast, and polite I found a screw in my tire. During my lunch hour at work I drove into Hawk to have my tire looked at. 45 minutes later I was on my way back to work wi I found a screw in my tire. During my lunch hour at work I drove into Hawk to have my tire looked at. 45 minutes later I was on my way back to work with my tire repaired. More
by JOEY
Employees Worked With
Alma Miron
May 30, 2019
Outstanding customer service and follow through Nick the GM and Ramy the sales Consultant were a pleasure to work with. They answered all of our questions and provided us with multiple options based Nick the GM and Ramy the sales Consultant were a pleasure to work with. They answered all of our questions and provided us with multiple options based on our needs and budget. Ramy follow ups after purchasing our Explorer have been outstanding. More
by Tomz
Employees Worked With
Nick Shaqra, Ramy Modalala
May 30, 2019
I love yall thanks for my car the dodge challenger 🤑🤑 They was very nice help me right away thanks again I would recommend this car lot to everybody a real dealership car ride smooth can't stop driving it They was very nice help me right away thanks again I would recommend this car lot to everybody a real dealership car ride smooth can't stop driving it More
by Splurge
Employees Worked With
Nick Shaqra, Anthony Martinez, Julie Vega
