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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
June 05, 2019
Very professional service Employees showed real concern and appreciation for my business and needs. Great service for a great price. Never tried to push anything that I didn’t Employees showed real concern and appreciation for my business and needs. Great service for a great price. Never tried to push anything that I didn’t need More
by MMMADEJA
Verified CustomerEmployees Worked With
Paul (service advisor)
June 05, 2019
Great experience Great service. I brought two vehicles in for service. I was treated kindly and respectfully. I would definitely come back. Excellent profesional work. Great service. I brought two vehicles in for service. I was treated kindly and respectfully. I would definitely come back. Excellent profesional work. Thank you! More
by gio96
Employees Worked With
Todd
June 05, 2019
Was good Your person there was very nice but another person in the service section I had a problem with trying to set up appointment for a recall on my car I n Your person there was very nice but another person in the service section I had a problem with trying to set up appointment for a recall on my car I needed a loaner y they did the recall the guy told me that there are none so I told him ok I will go to another Ford dealer to have that done he didn't seem to care but I finally went to sales manager and he was able to do it so to me that makes know since that service department can't do that but sales can but I had no problem with the service to my car More
by jakai1
Employees Worked With
I didnt, Mark Gorokhovsky
June 04, 2019
Great service quick fast fixed the recall routine oil change. Done in a timely manner. Also tire rotation good price on the works package. I will be back. quick fast fixed the recall routine oil change. Done in a timely manner. Also tire rotation good price on the works package. I will be back. More
by CLIPKA64
Employees Worked With
Paul
June 04, 2019
Dissatisfaction I went in for an oil change & tire rotation, I stood outside & watched them only change my oil only. When I asked about the tire rotation I was LIED I went in for an oil change & tire rotation, I stood outside & watched them only change my oil only. When I asked about the tire rotation I was LIED too & was told it was done when I clearly saw that it wasnt. More
by KEISHA-HAYES
Employees Worked With
Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Fernando Garcia, Anthony Martinez
June 04, 2019
Vehicle recall I brought my vehicle in due to manufacturers recall on my vehicle... update was completed in a timely manner didnt seem like I waited long. I brought my vehicle in due to manufacturers recall on my vehicle... update was completed in a timely manner didnt seem like I waited long. More
by AIDAHERNANDEZ23
Employees Worked With
Luis Diaz
June 03, 2019
car repair I was helped by Oscar, the assistant service manager. First time at this dealer's service center. Good communication in identifying the problem and t I was helped by Oscar, the assistant service manager. First time at this dealer's service center. Good communication in identifying the problem and the status of the repair. More
by Steve
Employees Worked With
Oscar, assistant service manager
June 02, 2019
Dissapointed I was there a transmission recall adjustment, then a half hour later I was told they couldn't do it for they didn't have the resources. I was there a transmission recall adjustment, then a half hour later I was told they couldn't do it for they didn't have the resources. More
by KLYNCH1963
Employees Worked With
Forgot his name
May 31, 2019
Alex was terrific I trust Alex and enjoyed talking to him about my car he is very friendly and hope he will be at Ford for along time to come great I trust Alex and enjoyed talking to him about my car he is very friendly and hope he will be at Ford for along time to come great More
by CHRAPKIEWICZ
Employees Worked With
Alex
May 31, 2019
Experience perfect Good job guy was a very job God bless you guys. I was a good experience take my car to you guys if any problems i come back. Good job guy was a very job God bless you guys. I was a good experience take my car to you guys if any problems i come back. More
by Tiburon Mayor 23
Employees Worked With
Nick Shaqra, Anthony Martinez, Antony Garcia, Anthony Gandara, Julie Vega, Brittanie Cowan, Alby Martinez, Luis Diaz, Jessica Madrigal, Emma Ferguson
