Napleton Ford of Oak Lawn

Poor service no follow up had 3:30 appointment finally left at 4:15 with no apology explanation why I had not been serviced. Why set an appointment you can not keep left at 4:15 with no apology explanation why I had not been serviced. Why set an appointment you can not keep More

The waiting area (and restroom) was nice and clean. The person who greeted me and took my information was professional and kind. The person who greeted me and took my information was professional and kind. More

Great customer service very nice staff shop dud a great job oil change took thirty minutes it was fast job oil change took thirty minutes it was fast More

Awesome service and my rep was amazing. They really looked out for me and my needs.Thank you They really looked out for me and my needs.Thank you More

I would like to thank the staff and Mechanics at Hawk Ford Quick Ln., Department for their professionalism and hard work …. That is what keeps me coming back…. Ford Quick Ln., Department for their professionalism and hard work …. That is what keeps me coming back…. More

They were very helpful and provided a thorough explanation of my vehicles repairs. Not a very long wait for appointments. explanation of my vehicles repairs. Not a very long wait for appointments. More

Really quick service with friendly staff. I was in and out. Worth the wait of getting an appointment. I was in and out. Worth the wait of getting an appointment. More

Very nice and clean, they treat you very good, I never had a bad experience there. had a bad experience there. More

Great service Pete is great to work with he goes above and beyond the call of duty and beyond the call of duty More

The service department was very professional and courteous. The results were excellent. They handled all the paperwork for me. courteous. The results were excellent. They handled all the paperwork for me. More