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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,047 reviews
June 05, 2019
As expected My technician was great and knowledgeable, also kept me up to date with the progress of my vehicle. Everyone there is always very nice everytime I'm My technician was great and knowledgeable, also kept me up to date with the progress of my vehicle. Everyone there is always very nice everytime I'm there. More
by KDANKERT13
Verified CustomerEmployees Worked With
John Sykora (spelling unknown)
June 05, 2019
A very satisfying experience The dealership is very clean. The sales people are very pleasant. My overall experience was very satisfying. I would highly recommend Hawk Ford to any The dealership is very clean. The sales people are very pleasant. My overall experience was very satisfying. I would highly recommend Hawk Ford to anyone More
by Debra Banks
Employees Worked With
Bill Bentley, Brian Ihde
June 05, 2019
Review Great service and customer care. Definitely would recommend their service center in the future.was pleased with how quick I was greeted to the speed o Great service and customer care. Definitely would recommend their service center in the future.was pleased with how quick I was greeted to the speed of the service itself. More
by david.candiotti
Employees Worked With
Nick Shaqra, Ali Huseen
June 05, 2019
Joy ride I'm not sure where they had to take my car to repair the brake booster but they drove over 45 miles in 3 days. The drivers seat was so low and laid ba I'm not sure where they had to take my car to repair the brake booster but they drove over 45 miles in 3 days. The drivers seat was so low and laid back. They didn't clean the car after servicing it. The verdict is still on the effectiveness of the repair to the brake booster.. the key fobs were replaced and both of them work so far More
by TPDOLPHINS
Employees Worked With
Can't recall service workers name
June 05, 2019
Very professional service Employees showed real concern and appreciation for my business and needs. Great service for a great price. Never tried to push anything that I didn’t Employees showed real concern and appreciation for my business and needs. Great service for a great price. Never tried to push anything that I didn’t need More
by MMMADEJA
Employees Worked With
Paul (service advisor)
June 05, 2019
Great experience Great service. I brought two vehicles in for service. I was treated kindly and respectfully. I would definitely come back. Excellent profesional work. Great service. I brought two vehicles in for service. I was treated kindly and respectfully. I would definitely come back. Excellent profesional work. Thank you! More
by gio96
Employees Worked With
Todd
June 05, 2019
Was good Your person there was very nice but another person in the service section I had a problem with trying to set up appointment for a recall on my car I n Your person there was very nice but another person in the service section I had a problem with trying to set up appointment for a recall on my car I needed a loaner y they did the recall the guy told me that there are none so I told him ok I will go to another Ford dealer to have that done he didn't seem to care but I finally went to sales manager and he was able to do it so to me that makes know since that service department can't do that but sales can but I had no problem with the service to my car More
by jakai1
Employees Worked With
I didnt, Mark Gorokhovsky
June 04, 2019
Great service quick fast fixed the recall routine oil change. Done in a timely manner. Also tire rotation good price on the works package. I will be back. quick fast fixed the recall routine oil change. Done in a timely manner. Also tire rotation good price on the works package. I will be back. More
by CLIPKA64
Employees Worked With
Paul
June 04, 2019
Dissatisfaction I went in for an oil change & tire rotation, I stood outside & watched them only change my oil only. When I asked about the tire rotation I was LIED I went in for an oil change & tire rotation, I stood outside & watched them only change my oil only. When I asked about the tire rotation I was LIED too & was told it was done when I clearly saw that it wasnt. More
by KEISHA-HAYES
Employees Worked With
Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Fernando Garcia, Anthony Martinez
June 04, 2019
Vehicle recall I brought my vehicle in due to manufacturers recall on my vehicle... update was completed in a timely manner didnt seem like I waited long. I brought my vehicle in due to manufacturers recall on my vehicle... update was completed in a timely manner didnt seem like I waited long. More
by AIDAHERNANDEZ23
Employees Worked With
Luis Diaz
