Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,053 reviews
June 11, 2019
Best service experience ever Kevin, the assistant manager, was extremely polite and friendly. He kept me informed through the whole process. John Sykora, the automotive technicia Kevin, the assistant manager, was extremely polite and friendly. He kept me informed through the whole process. John Sykora, the automotive technician, was very courteous and knowledgeable about the issue I had with my new 2018 Ford F-150. Kevin and John are key players for the success of Hawk Fords service department. Keep up the great work guys. More
by acetowmann
Verified CustomerEmployees Worked With
John Sykora
June 10, 2019
Great Experience We have purchased many vehicles from Hawk Ford and will continue to do so. We always have a great experience. This is probably our 5th vehicle from H We have purchased many vehicles from Hawk Ford and will continue to do so. We always have a great experience. This is probably our 5th vehicle from Hawk Ford and only deal with Joe Venditti. No hassle and always a great deal and service. More
by judyottenfeld
Employees Worked With
Joe Venditti
June 10, 2019
A+ Service Hawk Ford’s service department always does a great job when servicing my car. They oil change service is the fast I have experience since owning a car Hawk Ford’s service department always does a great job when servicing my car. They oil change service is the fast I have experience since owning a car. They are always up front about cost and repairs needed for a car. When I decided to buy a new vehicle I will probably choose Hawk Ford because of their great service. More
by jeremymcdowell
Employees Worked With
Service Department
June 10, 2019
Oil change -quick lane Fast, friendly, decent price. Always great service. Love the car wash with the service. Nice u can watch them if u like. And nice sitting area. Fast, friendly, decent price. Always great service. Love the car wash with the service. Nice u can watch them if u like. And nice sitting area. More
by RHONDASTEGMUELLER
Employees Worked With
Justin
June 10, 2019
One stop shop Great customer service. Hawk Ford looks at you as a person not as number. Very easy and happy transition from test drive till I drove off with my new Great customer service. Hawk Ford looks at you as a person not as number. Very easy and happy transition from test drive till I drove off with my new car. Thanks to everyone at hawk ford. More
by Getmoney86
Employees Worked With
Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Ed Rodriguez, Brittanie Cowan, Ramy Modalala
June 10, 2019
Very good Friendly courteous and it was fast I was out of there in no time Sorry I did not pay attention to the names of the other people took care of me Friendly courteous and it was fast I was out of there in no time Sorry I did not pay attention to the names of the other people took care of me More
by Fastone,keith06/27
Employees Worked With
Paul Stassin
June 10, 2019
Team was very professional and Expedient We had just come off of a horrible experience with another local dealer. Hawk Ford did their best to eliminate our fears and to make this sale quick We had just come off of a horrible experience with another local dealer. Hawk Ford did their best to eliminate our fears and to make this sale quick and painless. My wife was very impressed and she always hates visiting car dealers. More
by Frank3
Employees Worked With
Jerry, Ramy Modalala
June 10, 2019
Great service , I was in and out . My car was ready the service advisors were informative and knowledgeable and pleasant, I will be sure to use this dealership agai , I was in and out . My car was ready the service advisors were informative and knowledgeable and pleasant, I will be sure to use this dealership again. More
by odettet85
Employees Worked With
Ed Rodriguez, Ramy Modalala
June 10, 2019
Quick lane review Great service, even though it was a packed house the gentleman at the desk kept his cool and was very friendly. Would definitely recommend to others. Great service, even though it was a packed house the gentleman at the desk kept his cool and was very friendly. Would definitely recommend to others. More
by JCRL78
Employees Worked With
Quick lane
June 10, 2019
Extremely dissatisfied I had an appointment at noon and was not seen until 12:45. Once my car was in the back for 15 minutes the guy behind the desk asked me what service I I had an appointment at noon and was not seen until 12:45. Once my car was in the back for 15 minutes the guy behind the desk asked me what service I was having done. My car was done at 1:25 and I sat waiting to be called. 15 minutes later I went up and asked about my car. He said he was getting my paperwork. Then I went to pay and found out the rewards program changed. I don't download apps so I guess I'm out of luck. Thinking of taking my business elsewhere. More
by FOOTLOOSEWBACON
Employees Worked With
Not sure. Older man wearing a red Ford shirt
