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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,047 reviews
June 12, 2019
Quick, friendly and no pressure They were straight forward with the price and info I needed and I was not pressured into buying. I was able to think about my decision at my leisure. They were straight forward with the price and info I needed and I was not pressured into buying. I was able to think about my decision at my leisure. I have been a customer 3 times in the last 13 years. More
by loricups
Verified CustomerEmployees Worked With
Joe Vanzetti and Kim Dowd
June 12, 2019
Good Service The mechanic who worked on my FORD Edge was excellent.... He took me on a test drive and was adamant about finding and fixing the problem...... He sh The mechanic who worked on my FORD Edge was excellent.... He took me on a test drive and was adamant about finding and fixing the problem...... He should be commended fir his outstanding professionalism..... More
by Tommy425
Employees Worked With
Nick Shaqra
June 12, 2019
Careless Cleanliness I’m dissatisfied when I received my vehicle very dirty from the inside and outside. I feel the vehicle was not handled with care. Needs improvement. I’m dissatisfied when I received my vehicle very dirty from the inside and outside. I feel the vehicle was not handled with care. Needs improvement. More
by skarim11
Employees Worked With
Paul Stassin
June 11, 2019
Professional, expedient and honest I have been a customer at Hawk (Hawkinson) Ford since 1983. I have always purchased new and used autos from them and have always used their service a I have been a customer at Hawk (Hawkinson) Ford since 1983. I have always purchased new and used autos from them and have always used their service and body repair departments. They have always been nothing short of professional, empathetic and courteous. Their trademark over the years was building relationships with their customers. They are consistently fair, honest and hard-working people who we have come to trust. It is important to walk into a dealership and feel a sense of pride and belonging - as in family. It has been a privilege to have been a customer at Hawk Ford all of these years. Their yes is yes and their no is no. They are who you should want to do business with. This is what customer service is all about. More
by leppert
Employees Worked With
Ken Klein, Paul Stassin, Alex Marcinkowski
June 11, 2019
Best service experience ever Kevin, the assistant manager, was extremely polite and friendly. He kept me informed through the whole process. John Sykora, the automotive technicia Kevin, the assistant manager, was extremely polite and friendly. He kept me informed through the whole process. John Sykora, the automotive technician, was very courteous and knowledgeable about the issue I had with my new 2018 Ford F-150. Kevin and John are key players for the success of Hawk Fords service department. Keep up the great work guys. More
by acetowmann
Employees Worked With
John Sykora
June 10, 2019
Great Experience We have purchased many vehicles from Hawk Ford and will continue to do so. We always have a great experience. This is probably our 5th vehicle from H We have purchased many vehicles from Hawk Ford and will continue to do so. We always have a great experience. This is probably our 5th vehicle from Hawk Ford and only deal with Joe Venditti. No hassle and always a great deal and service. More
by judyottenfeld
Employees Worked With
Joe Venditti
June 10, 2019
A+ Service Hawk Ford’s service department always does a great job when servicing my car. They oil change service is the fast I have experience since owning a car Hawk Ford’s service department always does a great job when servicing my car. They oil change service is the fast I have experience since owning a car. They are always up front about cost and repairs needed for a car. When I decided to buy a new vehicle I will probably choose Hawk Ford because of their great service. More
by jeremymcdowell
Employees Worked With
Service Department
June 10, 2019
Oil change -quick lane Fast, friendly, decent price. Always great service. Love the car wash with the service. Nice u can watch them if u like. And nice sitting area. Fast, friendly, decent price. Always great service. Love the car wash with the service. Nice u can watch them if u like. And nice sitting area. More
by RHONDASTEGMUELLER
Employees Worked With
Justin
June 10, 2019
One stop shop Great customer service. Hawk Ford looks at you as a person not as number. Very easy and happy transition from test drive till I drove off with my new Great customer service. Hawk Ford looks at you as a person not as number. Very easy and happy transition from test drive till I drove off with my new car. Thanks to everyone at hawk ford. More
by Getmoney86
Employees Worked With
Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Ed Rodriguez, Brittanie Cowan, Ramy Modalala
June 10, 2019
Very good Friendly courteous and it was fast I was out of there in no time Sorry I did not pay attention to the names of the other people took care of me Friendly courteous and it was fast I was out of there in no time Sorry I did not pay attention to the names of the other people took care of me More
by Fastone,keith06/27
Employees Worked With
Paul Stassin
