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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,047 reviews
June 17, 2019
Oil change Excellent all around service. Speedy service. Very kind person who wrote up our request. He made me cry with his honesty and compassionate response. L Excellent all around service. Speedy service. Very kind person who wrote up our request. He made me cry with his honesty and compassionate response. Lastly, no one tried to talk us into buying something we didn't need at the time. More
by BLESSED
Verified CustomerEmployees Worked With
Alex Marcinkowski
June 15, 2019
I was taken care within an hour. The service greeting,time needed for repair was very timely.The battery had died and need a jump to get stared. the work was excellent The service greeting,time needed for repair was very timely.The battery had died and need a jump to get stared. the work was excellent More
by DOROTHYM2001
Employees Worked With
The assistant service manager. I apologize that I don'T
June 14, 2019
Treated very professionally. Work done well and timely. Treated very professionally. Work was done when they said it would be and the car was clean. Everyone I spoke with was very friendly and knowledgeable Treated very professionally. Work was done when they said it would be and the car was clean. Everyone I spoke with was very friendly and knowledgeable. More
by James61930
Employees Worked With
Mike Hopkins
June 14, 2019
Great service! Gave technician my car and the service plan. Got back to me that all was well except the tires. Helped select the best tires for my budget and found t Gave technician my car and the service plan. Got back to me that all was well except the tires. Helped select the best tires for my budget and found two rebates for me!! Great service!! More
by bevr_2001
Employees Worked With
Kevin??
June 13, 2019
Great appreciation of customers My dad and stepmom bought cars and the salesman gave us a great deal! I was very happy with how Bert showed us all the Cara within my budget. My dad and stepmom bought cars and the salesman gave us a great deal! I was very happy with how Bert showed us all the Cara within my budget. More
by Shibag95
Employees Worked With
Mark Gorokhovsky, Bert Abdullah, Brittanie Cowan
June 13, 2019
Great experience Great service and great people to do business with. Mechanics are great especially Ray and so are all the service advisors and managers. Ken speciall Great service and great people to do business with. Mechanics are great especially Ray and so are all the service advisors and managers. Ken specially. More
by konstantino.intzes
Employees Worked With
Mo Yousef, Luis Diaz
June 13, 2019
Great Sales Consultant not so great Service Met Yaz on the Wednesday looking for a new car. He was great. Showed us what we were interested in, let us test drive both cars and explained all deal Met Yaz on the Wednesday looking for a new car. He was great. Showed us what we were interested in, let us test drive both cars and explained all deals for both. Patiently answered all our questions. We went home to crunch the numbers. Called next day, Yaz was out but set us up with Mo who turned us over to another Sales man. We picked car and finalized deal. Then sat for over 30 minutes completely by ourselves? No one checked on us even once. We could have walked out and no one would have noticed. Dan Melko in finance was great also. More
by FordMan
Employees Worked With
Dan Melko, Mo Yousef, Yaz Rabah
June 13, 2019
Nicest Salespeople I went to a lot of dealerships before deciding to buy a car here. I'm a relatively young female, and brought a male mechanic to help me decide on a ca I went to a lot of dealerships before deciding to buy a car here. I'm a relatively young female, and brought a male mechanic to help me decide on a car. The sales people here gave me the attention and respect that most did not. I really appreciated how they were able to work with me to help me find a car th at best suited my needs. More
by Sarah
Employees Worked With
Mo Yousef, Mike Hopkins
June 13, 2019
Feeling like I am VERY IMPORTANT. When I arrive Bill Bentley was right there with my paper work in hand and he made sure that my concern was address and that was put in a loaner car as When I arrive Bill Bentley was right there with my paper work in hand and he made sure that my concern was address and that was put in a loaner car as promised by Brian Ihde my sale rep. this dealership make sure you are taking care of. More
by SPARKLE750
Employees Worked With
Brian Ihde
June 13, 2019
Great Service Fast Friendly fast service. My vehicle was ready when promised and the work was performed great. Comfortable customer lounge to wait in as the service was Friendly fast service. My vehicle was ready when promised and the work was performed great. Comfortable customer lounge to wait in as the service was performed on my vehicle. More
by rickdeb96
Employees Worked With
Paul Stassin, Joe Venditti
