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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,053 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,053 reviews

June 25, 2019

Oil change I probably live 25 miles from Hawk Ford but always go there for service. Alex does a great job and is great with communication Thanks More

by Augieolivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 26, 2019 -

Napleton Ford of Oak Lawn responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of Oak Lawn for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

June 25, 2019

Brakes It took a little longer than I expected. I just walked around the lot a looked at cars. Find something I liked, so time wasn't wasted. More

by dunkuone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hopkins
June 22, 2019

Perfect full throttle exitement all of above Come and get what ever offer and satisfaction guarante all of above excellent service the best in Chicago area thank you Hawk Ford of Oak Lown More

by TOMASZLONCZYNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rodriguez, Anthony Martinez, Antony Garcia, Anthony Gandara, Brittanie Cowan, Luis Diaz, Raquel Walton, Mike Hopkins, Bill Bentley, Brian Ihde
Jun 26, 2019 -

Napleton Ford of Oak Lawn responded

Hi, thank you for your positive review of Hawk Ford of Oak Lawn! We're glad we could help you out, and we hope to be of assistance to you in the future. Have a great day!

June 22, 2019

Quick Lane Excellence The staff is friendly and upfront with what needs to be done to your car. The service is fairly speedy, the free car wash is a perk, and the coffee is More

by qyoung266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 24, 2019 -

Napleton Ford of Oak Lawn responded

We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!

June 21, 2019

Service Always going above and beyond to satisfy me as a customer!! From the time I walk in to the time I walk out I’m smiling!! Thanks!! More

by Caroline Ratino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Garcia
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hello Caroline, we're glad to hear you are satisfied with your experience here at Hawk Ford of Oak Lawn! If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help!

June 21, 2019

Great customer service Brought in my vehicle for service and was dispatched by Tod. Tod was very helpful answering questions and taking care of my requests. Will return for More

by Araig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Maca, Brian Ihde
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hello, it’s great to hear you had a positive experience with Tod. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again!

June 21, 2019

Bad communication skills Gave me the run around just to give my car back. Than as soon as my car was restored. Nothing but excuses were given to why it took so long. More

by Rikkicartledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McGlennon
Jun 21, 2019 -

Napleton Ford of Oak Lawn responded

I'm very sorry to hear that you had a negative experience with our service department. Please give me the opportunity to check with my service manager where we dropped the ball and why it took so long and I'd like the opportunity to see if we can resolve your issue for you if we haven't already. Thank you for your business and we'll be reaching out to you shortly. -Mark Gorokhovsky, GM

June 21, 2019

Good experience. Very helpful, answered my questions. Was very patient when explaining options to me. Very clean waiting area. Nice selection of coffee or tea. More

by CHERIMILLER49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marc kowski
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hello, it’s great to hear you had a positive experience with our team. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again!

June 21, 2019

Awesome Service l Hawk Ford is the place to go for a car. They are willing to work with you and get what you desire. The best salesmen is Anthony Garndia he will take c More

by CDANIELS765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gandara, Raquel Walton
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

June 21, 2019

My Experience They serviced my car in a very timely manner and they were very professional. I have nothing more to say on this matter for now. More

by marcantony0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The names escape me at this time
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hello, we're glad to hear your service was completed in a timely manner. We appreciate your review, and we are always more than happy to assist you if anything else comes up. Take care!

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