Napleton Ford of Oak Lawn

Bad communication skills Gave me the run around just to give my car back. Than as soon as my car was restored. Nothing but excuses were given to why it took so long. Gave me the run around just to give my car back. Than as soon as my car was restored. Nothing but excuses were given to why it took so long. More

Good experience. Very helpful, answered my questions. Was very patient when explaining options to me. Very clean waiting area. Nice selection of coffee or tea. Very helpful, answered my questions. Was very patient when explaining options to me. Very clean waiting area. Nice selection of coffee or tea. Very satisfied customer! More

Awesome Service l Hawk Ford is the place to go for a car. They are willing to work with you and get what you desire. The best salesmen is Anthony Garndia he will take c Hawk Ford is the place to go for a car. They are willing to work with you and get what you desire. The best salesmen is Anthony Garndia he will take care of you . The finance boss Mr. Joe is a straight to the point guy. Explains everything so simply and have you in and out . I was satisfied all around the board . The process was smooth and easy. Hawk Ford is an pleasant environment. All smiles , greets you , willing to accommodate you with water or coffee, and ready to get you in a vehicle. More

My Experience They serviced my car in a very timely manner and they were very professional. I have nothing more to say on this matter for now. They serviced my car in a very timely manner and they were very professional. I have nothing more to say on this matter for now. More

Buying vs leasing I went in to see Joe about leasing a new Explorer and Joe advised me I should buy it. Told him what I wanted and he got it for me. I went in to see Joe about leasing a new Explorer and Joe advised me I should buy it. Told him what I wanted and he got it for me. More

I always receive quality service from Alex and the guys work I have been coming to Quick Lane for sometime now and always receive overall professional service. Alex in the service department is always so polite. I have been coming to Quick Lane for sometime now and always receive overall professional service. Alex in the service department is always so polite. More

Great customer service The customer service was great they took care of my SUV on time as they told me and all was done properly, this was recall service that they called me The customer service was great they took care of my SUV on time as they told me and all was done properly, this was recall service that they called me the day before and they accommodate the service the very next day free of charge and they even offered me shuttle service to take me home if needed, the staff was very nice and friendly and offered me if I want any coffee or water,, very good experience with this location and while I waited on the premises they have a great customer lounge with and area for kids that my kid enjoyed while we waited I watched tv and they have restrooms very close by that were very neat too, at the end the cashier was very nice and gave me clear instructions how to obtain my car, thank you Hawk Ford! More

Service was great. Taken at my appointment time..everyone was very friendly and explain everything very well. Work done in a timely manner. Price was very good, thanks Taken at my appointment time..everyone was very friendly and explain everything very well. Work done in a timely manner. Price was very good, thanks to hawk ford. More