Napleton Ford of Oak Lawn

Pleasant trip to Hawk Ford I’ve been a customer of Hawk Ford since 2012. They are courteous and very detailed in servicing my car and answering any questions that I may have. I’ve been a customer of Hawk Ford since 2012. They are courteous and very detailed in servicing my car and answering any questions that I may have. More

Great Service I went to have a tire checked which had a nail in it. The tire was replaced in under an hour and the staff was friendly and profrssional as usual. I l I went to have a tire checked which had a nail in it. The tire was replaced in under an hour and the staff was friendly and profrssional as usual. I love the reservation system and have used it for all of my service calls at the Quick Lane. Each time my reservation time was honored and my vehicle serviced in a timely manner. Great job everyone. More

Went in for recall service My car was serviced while I waited the service department was really good, from the friendly staff and a very comfortable and well maintained waiting My car was serviced while I waited the service department was really good, from the friendly staff and a very comfortable and well maintained waiting area. More

Suspension Service on 2003 Expedition. Had rear suspension work done on my 2003 Expedition. Service was excellent, work was completed per schedule, price was reasonable, I was kept informed Had rear suspension work done on my 2003 Expedition. Service was excellent, work was completed per schedule, price was reasonable, I was kept informed and treated well. Kudos to the service department! Especially Ken Kline and Tod Maca.. keep up the good work. I will be back. More

It was a very pleasant experience. Everyone is friendly and very helpful. I'm greeted when I first come in the door. I've purchased my last couple of cars from Hawk Ford and will cont Everyone is friendly and very helpful. I'm greeted when I first come in the door. I've purchased my last couple of cars from Hawk Ford and will continue to do so. Any time I've come in for service, I'm taken care of right away, and always updated on the status of my car. I can't say enough about Joe Venditti. He always takes time to make sure that I get the best car that works for me. Even when he sees me when I have a car in for service he'll take the time to come over and say Hi. More

Service: Quick Lane Dept. I was at the Quick Lane for service to my 2014 Ford Fusion - At my visit in May, it as suggested that I needed to have new tires and new rear brakes b I was at the Quick Lane for service to my 2014 Ford Fusion - At my visit in May, it as suggested that I needed to have new tires and new rear brakes before winter. Since I was going on a long trip by myself, I decided to have the work done now. All was completed to my satisfaction and working with Alex, Amber, and Conner was great! More

Oil Change Good service - always. The Quick Lane is a timesaver! The staff are great and respectful! Can’t beat that!! Alex is a Customer Service Star. There see Good service - always. The Quick Lane is a timesaver! The staff are great and respectful! Can’t beat that!! Alex is a Customer Service Star. There seems to be good training all around. It shows!! More

Ford Explorer 2014 Recall Service. I made an appointment online for a recall and they did it great!! Good Customer Service and very kind!! Plus they didn’t took longer to fix the iss I made an appointment online for a recall and they did it great!! Good Customer Service and very kind!! Plus they didn’t took longer to fix the issue. More

Great Service ❤️❤️❤️ They were very helpful, and they made sure they did everything within their power to make sure I walked away with a vehicle. I was worried about not g They were very helpful, and they made sure they did everything within their power to make sure I walked away with a vehicle. I was worried about not getting financed because of a prior bankruptcy, but they made it happen. I would recommend anyone to go to Hawk Ford. More