Napleton Ford of Oak Lawn

Focus Issues I'd like to thank Paul for resolving my billing issue. Overall, I am very displeased with Ford and its Ford Focus. This situation has made me decide t I'd like to thank Paul for resolving my billing issue. Overall, I am very displeased with Ford and its Ford Focus. This situation has made me decide that I will not buy another Ford car in the future! More

Quick, and easy going. I was upfront the with how I would like to proceed given a potential vehicle purchase and trade, and I felt Brian was courteous, upfront, with me and I was upfront the with how I would like to proceed given a potential vehicle purchase and trade, and I felt Brian was courteous, upfront, with me and didn't feel pressured during the process. We where able to reach a fair value for the trade in, and I felt the majority of the dwell time was spent waiting for insurance cards then any particular part of the purchasing process. Gaps in time were spent cross loading my items from the trade to the purchased vehicle (which where staged together) and setting up my mobile device. More

Satisfied customer I didnt have an appointment I was in and out in no time. The staff was very corteuos and polite. There was coffee provided while you wait . I didnt have an appointment I was in and out in no time. The staff was very corteuos and polite. There was coffee provided while you wait . More

They kept their words They promised me service that they promised me in they kept their word without adding on charges that was not a part of our agreement. They promised me service that they promised me in they kept their word without adding on charges that was not a part of our agreement. More

Quick service I dropped my vehicle off and still was done very quickly. Usually most dealers when you drop it off they wait and do your car whenever they get a chan I dropped my vehicle off and still was done very quickly. Usually most dealers when you drop it off they wait and do your car whenever they get a chance. They actually did everything very quickly and called me within an hour to pick up the car! Excellent service. Thank you. More

Dealer ac fix Tend to stay away from dealer service due to the higher prices but my car got fixed in less than a week with a reasonable price. I got a free loaner c Tend to stay away from dealer service due to the higher prices but my car got fixed in less than a week with a reasonable price. I got a free loaner car to drive to boot so I was still mobile. I bought my car from this dealership and will certainly return in the future. Thumbs up...wayyy up. More

Quick Lane service ❤️ As always, Alex and his teammates take excellent care of my service needs. Quickly, efficiently, and fairly. I love how they are so respectful of the As always, Alex and his teammates take excellent care of my service needs. Quickly, efficiently, and fairly. I love how they are so respectful of the fact that my time is valuable to me. I never go anywhere else 😊 More

Fast service Everybody is super helpful and nice. Took my car in for service was done in an hour. Was able to drive right in Thank you Everybody is super helpful and nice. Took my car in for service was done in an hour. Was able to drive right in Thank you More

Services I had an oil change and a car wash for my Explorer 2018, everything was done in an hour. Even though the lady said if would take more than 35 min for I had an oil change and a car wash for my Explorer 2018, everything was done in an hour. Even though the lady said if would take more than 35 min for a car wash. Great Job guys keep up the nice efficient work. More