Napleton Ford of Oak Lawn

2 times to fix problem-but it’s done! I experienced a problem with window shield trim falling of on my brand new Explorer. After some research I found out that this has been an issue sinc I experienced a problem with window shield trim falling of on my brand new Explorer. After some research I found out that this has been an issue since 2007. After replacing the trim 2 times everything is looking good. More

Recall on Explorer Kevin was very helpful with the process as well as pointing out other things for us as owner need to know about the car that was informational Kevin was very helpful with the process as well as pointing out other things for us as owner need to know about the car that was informational More

Joe-sales & Eva-service went out of their way for me! Thank you to Joe and Eva for helping me get my transmission and a/c fixed at the peak of the heat last week. I tried to get assistance at other Ford S Thank you to Joe and Eva for helping me get my transmission and a/c fixed at the peak of the heat last week. I tried to get assistance at other Ford Service Centers and even called Ford Corporate. With no where else to turn, I called Joe. He and Eva made it happen and helped me with a rental. Thanks Hawk Ford! More

Great Work was done in a timely manner and was well informed on the progress of the service that was being provided. I would have them work on my cat again. Work was done in a timely manner and was well informed on the progress of the service that was being provided. I would have them work on my cat again. More

Service Paul was a great help!! I appreciate his consideration when calling us with the estimate of our truck. I just wish the repair cost wasnt so high Paul was a great help!! I appreciate his consideration when calling us with the estimate of our truck. I just wish the repair cost wasnt so high More

Great service Anthony was extremely helpful and answered all of the questions I had. Made me feel extremely comfortable while I was there and really tired to get me Anthony was extremely helpful and answered all of the questions I had. Made me feel extremely comfortable while I was there and really tired to get me a good deal More

Great experience I always have a great experience when I come to hawk ford. I purchased my car there and2 when it's time to buy another car, 9 times out of 1 I always have a great experience when I come to hawk ford. I purchased my car there and2 when it's time to buy another car, 9 times out of 10 I'll buy the next from hawk ford. Tod is fantastic , he is a keeper, very professional and knowledgeable about his work. Thanks Tod for your great service More

Friendly and quick experience Made an appointment to have a part replaced. When I arrived, everyone was friendly and helpful and I was in an out within one hour. The free coffee is Made an appointment to have a part replaced. When I arrived, everyone was friendly and helpful and I was in an out within one hour. The free coffee is good too! :) More

Air bag On this issue your service was good. My other car its been bad. I've owned many cars during my life time. Never a Ford. I bought two fords for my kids On this issue your service was good. My other car its been bad. I've owned many cars during my life time. Never a Ford. I bought two fords for my kids, they been nothing but trouble. More