Napleton Ford of Oak Lawn

Great Service You receive great customer service from the moment you walk into the door. This would be contributed to Alex. He always greet you with a smile and pro You receive great customer service from the moment you walk into the door. This would be contributed to Alex. He always greet you with a smile and provide great customer service from the beginning to the moment you leave. More

Ford Edge buying experience I had intentions of looking at the 2019 Ford Edge for awhile. I got an email about bringing in my 2016 Edge for an estimate. I bought it in and was ap I had intentions of looking at the 2019 Ford Edge for awhile. I got an email about bringing in my 2016 Edge for an estimate. I bought it in and was approached by Rami who was very knowledgeable about the venom. He showed me all of the Edges on the lot but I zeroed in on the ST. He showed me everything I needed to know and helped me with my discounts. It worked out well for me so I did the deal. I am happy with the vehicle and with the service More

Wednesday They were friendly, competent, quick and complete. They heard my concerns and acted on them quickly. They called me with an update on the services per They were friendly, competent, quick and complete. They heard my concerns and acted on them quickly. They called me with an update on the services performed as timely as they said the would & completed everything on the same day. More

Quich Fast n Awesome I made an appointment got there on time before I could sit down and sit back and relax they were finish with my car my oil change was quick I made an appointment got there on time before I could sit down and sit back and relax they were finish with my car my oil change was quick More

Nick R is now my new son I’m always afraid of used car dealers but nick r was so much fun to work with. Came in for a cheap car and a 🌭 but no hot dog 🌭 left so that’s my bi I’m always afraid of used car dealers but nick r was so much fun to work with. Came in for a cheap car and a 🌭 but no hot dog 🌭 left so that’s my big complaint. Actually the van I bought was an as is cheapie and I love it except I do have to put in anew compressor but I figured it was too good to be true and it was More

Good service Hawk has always taken care on me with service etc,my trick had to be kept for service I was provided with a rental until service was complete Paul,b Hawk has always taken care on me with service etc,my trick had to be kept for service I was provided with a rental until service was complete Paul,both Paul’s took care of business for me and Lou my mechanic is always awesome with his work More

Took no time at all Loved the service was in and out This is not the first car we bought from Hawk Ford. Every one has been great. My son has a Hawk Ford and he loves it. This is not the first car we bought from Hawk Ford. Every one has been great. My son has a Hawk Ford and he loves it. More

Experience at Hawk Ford Professional friendly service from everyone at Hawk Ford. Letting everyone I know how impressed I am with this place Everything was explained clearl Professional friendly service from everyone at Hawk Ford. Letting everyone I know how impressed I am with this place Everything was explained clearly to me and I felt no pressure to buy something I didn’t want More

Ford backs up their warranty The Chrome was peeling on all 4 of my F250 wheels and Ford replaced all 4. Initially the service writer was not very cooperative and accused me of dam The Chrome was peeling on all 4 of my F250 wheels and Ford replaced all 4. Initially the service writer was not very cooperative and accused me of damaging the wheels. More

Excellent Service!! Throughout the years we have purchased several cars from Hawk Ford in Oak Lawn. We continue to go back to Hawk because they have the best service depa Throughout the years we have purchased several cars from Hawk Ford in Oak Lawn. We continue to go back to Hawk because they have the best service department. I recently purchased a previously owned vehicle and after 2 weeks I realized the AC wasn't working properly. I called up and explained the situation. Paul in the service dept. got back to me right away and said they would take care of the AC issue. The weather in Chicago the past few weeks has had record breaking heat temps of 90° to 100°. Paul was very accommodating and scheduled my appointment for the next day. He even arranged for me to get a loaner vehicle so I wouldn't be without a car. Less than 2 days later I got a call from Paul saying my Explorer was good to go. Once again, great experience with their service department. Paul and his team at Hawk are the best! More