Napleton Ford of Oak Lawn

I had a terrific experience with Hawk. I had an outstanding experience with Omar my sales rep. Don was efficient and helpful while working out my financing. Dan was patient and very helpful I had an outstanding experience with Omar my sales rep. Don was efficient and helpful while working out my financing. Dan was patient and very helpful with my questions. Everyone there was friendly and knowledgeable of their products. More

Excellent The staff is courteous and professional. I’ve been dealing with Joe V for many years. Joe takes the stress out of buying a car. Never pushy always pat The staff is courteous and professional. I’ve been dealing with Joe V for many years. Joe takes the stress out of buying a car. Never pushy always patient. More

Customer service I go out of my way to come to this location. Because the people that work here are so nice! All the work has been good and I am never left with any I go out of my way to come to this location. Because the people that work here are so nice! All the work has been good and I am never left with any issues. Sorry don’t actually remember the employee names More

Service on Vehicle Great customer service. Friendly all the way around from top to bottom. Each time I've been there I'm met with friendliness and comfort. However, my p Great customer service. Friendly all the way around from top to bottom. Each time I've been there I'm met with friendliness and comfort. However, my passenger tail light has moisture in withing the light cavity. Asked if it could be checked and a light test was ran instead of moisture removal. All in all though good experience. More

Great Service Excellent fast service provided by Service Center. I was greeted upon pulling into the Bay Area and directed into the service area where I was informe Excellent fast service provided by Service Center. I was greeted upon pulling into the Bay Area and directed into the service area where I was informed on time it would take to repair vehicle. More

Ford Explorer Recall Repair Kevin was very kind and assisted with getting my car taken back for service. He explained the process in detail which was nice and answered all of my Kevin was very kind and assisted with getting my car taken back for service. He explained the process in detail which was nice and answered all of my questions. The waiting area is spacious with comfortable seats and clean. More

Great experience I had a noon appointment and I was out of there within 45 minutes even though the waiting room was pretty crowded. I was so glad that I didn’t have to I had a noon appointment and I was out of there within 45 minutes even though the waiting room was pretty crowded. I was so glad that I didn’t have to wait that long. More

Excellent Service I've had issues in the past at this dealership but Paul came through for me and Eva took care of the rest. Completely seamless, I had my car back in I've had issues in the past at this dealership but Paul came through for me and Eva took care of the rest. Completely seamless, I had my car back in less than 2 days. More

Buying a car from Hawk Ford is as easy as 1,2,3 Karen Boll is a wonderful sales rep that helped make purchasing our daughter’s first car an easy and effortless experience. She personally took the ti Karen Boll is a wonderful sales rep that helped make purchasing our daughter’s first car an easy and effortless experience. She personally took the time to contact us when another customer of hers traded in the perfect car for our daughter instead of trying to sell it to the highest bidder. Bravo Karen👏 More